Alex Gilbert
Denver
Summary
Adept at equipment troubleshooting and fostering guest relations, I've honed my skills across diverse roles, from a meticulous Groundskeeper at Sodexo Campus Services to a customer-focused FOH Team Member. My dedicated work ethic and problem-solving abilities have consistently improved operational efficiency and customer satisfaction, showcasing my ability to adapt and excel in varied environments.
Overview
2
2
years of professional experience
Work History
Farm Hand
Hazelnut Growers
05.2022 - 09.2022
- Assisted with maintenance and installation of irrigation equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained Hazelnut trees and kept them pruned
FOH Team Member
Chic-Fil-A
10.2022 - 10.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Processed customer payments and balanced cash drawers.
- Utilized POS system to receive and process food and beverage orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Helped guests at tables when in need of assistance.
- Answered customers' questions, recommended items, and recorded order information.
Groundskeeper
Sodexo Campus Services
10.2023 - 02.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Maintained gardening tools by replacing blades and fluids.
- Assisted with irrigation system maintenance and repair.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Bachelor of Arts - Biblical Studies
Colorado Christian University
Denver, CO05-2028
High School Diploma -
Colegio Pura Vida
Salem, OR05-2024
Skills
- Equipment troubleshooting
- Time management
- Professional appearance
- Site safety
- Guest relations
- Customer service and assistance
- Phone etiquette
- Heavy lifting
- Dedicated work ethic
- Problem-solving
Timeline
Groundskeeper
Sodexo Campus Services
10.2023 - 02.2024
FOH Team Member
Chic-Fil-A
10.2022 - 10.2023
Farm Hand
Hazelnut Growers
05.2022 - 09.2022
Bachelor of Arts - Biblical Studies
Colorado Christian University
High School Diploma -
Colegio Pura Vida
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