Passionate and adaptable professional with a robust background in customer service. Known for strong task prioritization and sales skills, consistently enhancing guest experiences while adhering to cleanliness and safety standards.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Server/Expo Runner
Parker Personal Care Homes Inc.
2023.11 - 2026.08
Provided exceptional customer service in high-pressure dining environment.
Assisted with menu recommendations and upselling to enhance guest experience.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Maintained cleanliness and organization of dining area, adhering to health standards.
McDonald's Crew Member
McDonald's
2022.01 - 2023.09
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
Processed transactions accurately using point-of-sale systems, enhancing customer experience and operational flow.
Lifeguard
Apex Parks And Recreation District
2019.02 - 2022.01
Responded promptly to emergencies, providing first aid and CPR as needed.
Trained new lifeguards on safety procedures and emergency response techniques.
Monitored pool activities, ensuring adherence to safety regulations and protocols.
Conducted routine inspections of pool facilities, identifying and addressing maintenance issues.
Education
Bachelors - Business Management
Colorado State University
Fort Collins, CO
2029-05
High School Diploma -
Ralston Valley High School
Arvada, CO
2025-05
Skills
Exceptional customer service
Guest engagement
MIG & TIG welding
Sales expertise
Point of sale operation
Order processing
Service prioritization
Task prioritization
Inventory management
Cleanliness standards
Operational efficiency
Automotive Collision Repair
Guest relations management
Ordering procedures
Strong work ethic
Certification
Warren Technical Institute, ICARR I & II Certifications - [August 2023-May 2025]