Alex Boivin

• Deliver engaging product demos to prospective and existing clients, ensuring a clear understanding of software features and best practices.
• Onboard new clients and provide ongoing support, acting as their main point of contact for all software-related questions and troubleshooting needs.
• Create educational resources—including step-by-step videos, articles, and knowledge base content—to drive user adoption and empower clients to make the most of the platform.
• Collaborate with the development team by gathering client feedback and translating user needs into actionable product improvements.
• Foster strong relationships with clients by proactively checking in, addressing concerns, and ensuring high satisfaction and retention.

• Responsible for selling staffing services to MSP/VMS clients
• Growing business within existing client base

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Utilized internal lead referral tools to solicit new business opportunities and contacts.
• Directed product development efforts using industry-specific tools to increase sales and overall company productivity
• Led team of 40 developers in analysis and rebuild of software from conception through implementation.

• Met and exceeded sales goals while creating lasting relationships with clients
• Built and managed accurate sales pipeline to maintain high volume of activity.
• Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
• Built diverse sales pipeline to exceed quota targets.

Trained by Account Executives from Twitter and Stripe.