Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline

Alejandro Salinas Diaz

Aurora

Summary

Dynamic and reliable professional with a clean driving record and exceptional customer service skills, honed at Uber. Proven ability to build strong relationships and enhance client satisfaction through effective communication and teamwork. Adept at GPS navigation and time management, consistently delivering goods on time while maintaining a friendly demeanor.

Efficient, with history of fostering team cohesion and facilitating collaborative projects. Proven track record in contributing to successful team outcomes and supporting peers to achieve shared goals. Demonstrated adaptability and problem-solving abilities in dynamic environments.

Team-oriented professional with strong focus on collaboration and achieving results. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and ability to work seamlessly within diverse teams to drive success. Prepared to deliver impactful contributions in this role.

Experienced Team Member bringing outstanding performance working with others to meet common goals.

well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level . Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Server

Darden Restaurant Group
03.2015 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Manager

Sonora Entertainment
09.2011 - 03.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.

Freelancer

Rideshare platforms
06.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Hospitality Team Member

Black Angus
02.2003 - 07.2013
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Education

Benemerita Universidad Puebla, Puebla, Puebla

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Friendly and outgoing
  • Patience and tact
  • Continuous improvement
  • Teamwork and collaboration
  • Active listening
  • Team collaboration
  • Relationship building
  • Self motivation

Languages

Spanish
Native or Bilingual
English
Professional Working

Additional Information

Bilingual English and Spanish

Timeline

Freelancer - Rideshare platforms
06.2019 - Current
Server - Darden Restaurant Group
03.2015 - 03.2022
Manager - Sonora Entertainment
09.2011 - 03.2022
Hospitality Team Member - Black Angus
02.2003 - 07.2013
Benemerita Universidad Puebla - ,
Alejandro Salinas Diaz