Alejandra Ruiz Ramirez

Technologist in Administrative Management, currently finishing a Bachelor's degree in Business Administration and pursuing a postgraduate program in Senior Management. With over three years of experience in the BPO sector, I’ve progressed from Customer Service Agent to Team Leader and currently Trainer. I bring strong skills in customer service, conflict resolution, leadership, teamwork, and adaptability under pressure. I am seeking to contribute to organizational development through effective talent management strategies and continuous improvement initiatives.