Accomplished Senior Business Analyst with experience in identifying customer needs, mapping processes, and managing backlogs to ensure the successful delivery of efficient and high-impact solutions. Known for building a clear understanding of business processes and challenges. Highly skilled in fostering productive relationships with both internal and external stakeholders, acting as a bridge between business and technical teams. A strategic thinker and natural problem solver. Renowned for teamwork and collaboration.
Hi, I’m
Alejandra Rodriguez Cardozo
Industrial Engineering
Bogotá,DC
Summary
Overview
8
years of professional experience
3
Certificates
7
years of post-secondary education
Work History
Wizeline
Senior Business Analyst
07.2023 - Current
Job overview
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Collaborated with cross-functional teams to identify business needs and data sources.
- Created detailed user stories, leading to the creation and enhancement of key functionalities, resulting in improved user satisfaction and product usability.
Excelcredit
Senior Business Analyst
12.2021 - 04.2023
Job overview
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Led cross-functional teams in strategic planning sessions, aligning efforts with company goals.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Led process mapping initiatives, resulting in optimized workflows.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Excelcredit
Improvement and Innovation Analyst
12.2020 - 11.2021
Job overview
- Collaborated with stakeholders to understand pain points, workflow inefficiencies, and improvement opportunities.
- Identified and analyzed gaps between the current experience and the desired outcomes.
- Collaborated with UI/UX designers to define wireframes, mockups, and prototypes, ensuring the user interface was both functional and user-friendly.
Superintendencia De Sociedades
Requirements Analyst
05.2020 - 12.2020
Job overview
- Collaborated with cross-functional teams to ensure accurate requirement translation into functional specifications.
- Resolved ambiguities in requirements documentation, promoting clarity within technical teams and reducing rework efforts.
- Facilitated requirement elicitation sessions, fostering collaboration among diverse groups of stakeholders.
IQ Outsourcing S.A.S
Business Analyst
12.2019 - 04.2020
Job overview
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with customers to understand business needs and translate into requirements and project scope.
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
Caracol TelevisiónBogotá
Continuous Improvement Engineer
07.2016 - 09.2018
Job overview
- Facilitated process mapping exercises to help visualize workflow bottlenecks and drive targeted improvements.
- Streamlined workflows with the introduction of automated systems, reducing manual labor hours.
- Implemented 5S principles to maintain a clean, organized workplace, enhancing safety and productivity levels.
Education
Instituto Europeo De PosgradoMadrid
Master of Science from Project Management
05.2019 - 02.2021
University Overview
Escuela Colombiana De Ingeniería Julio GaravitoBogotá, Colombia
Bachelor of Science from Industrial Engineering
01.2011 - 09.2016
University Overview
Skills
Agile Methodology
Languages
Spanish
Native language
English
Advanced
C1
Certification
Artificial Intelligence and Productivity, Santander Open Academy - 8 Hours | 2 Modules | Self-Assesment
Timeline
Artificial Intelligence and Productivity, Santander Open Academy - 8 Hours | 2 Modules | Self-Assesment
09-2024
Certiprof - Scrum Product Owner Professional Certificate
10-2023
Senior Business Analyst
Wizeline
07.2023 - Current
Senior Business Analyst
Excelcredit
12.2021 - 04.2023
Improvement and Innovation Analyst
Excelcredit
12.2020 - 11.2021
Requirements Analyst
Superintendencia De Sociedades
05.2020 - 12.2020
Business Analyst
IQ Outsourcing S.A.S
12.2019 - 04.2020
Instituto Europeo De Posgrado
Master of Science from Project Management
05.2019 - 02.2021
Advanced General English, Celtic English Academy - 6 Months
03-2019
Continuous Improvement Engineer
Caracol Televisión
07.2016 - 09.2018
Escuela Colombiana De Ingeniería Julio Garavito
Bachelor of Science from Industrial Engineering
01.2011 - 09.2016
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