Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Aleja Morones

Brighton

Summary

Dynamic leader with a robust background in staff training and customer service. Known for fostering strong relationships and ensuring compliance with regulations, ready to drive operational success and enhance team effectiveness.

Overview

7
7
years of professional experience

Work History

Convenience Store Clerk

Exxon Mobil (previously Shell)
Lochbuie
09.2023 - Current
  • Fostered strong customer relationships by warmly greeting customers and remembering preferences.
  • Processed sales transactions promptly using point-of-sale systems for accuracy.
  • Provided training sessions for new employees on store protocols and procedures.
  • Handled customer complaints professionally, reinforcing a commitment to service excellence.
  • Organized merchandise on shelves following established layout guidelines.
  • Ensured store cleanliness by executing regular maintenance tasks like dusting and mopping.
  • Monitored expiration dates on perishable items before shelf placement.
  • Assisted customers with inquiries and guided store navigation effectively.

Assistant Manager

Murphy Express
Denver
10.2021 - 09.2023
  • Supervised daily operations to optimize workflow and improve customer satisfaction.
  • Trained team members on service standards and operational procedures.
  • Managed inventory levels through regular assessments for optimal performance.
  • Coordinated staff schedules to match peak business hours and operational needs.
  • Monitored cash handling procedures for accuracy and compliance.
  • Implemented safety protocols to ensure a secure environment for employees and customers.
  • Maintained comprehensive knowledge of company products and services to enhance team effectiveness.
  • Created reports on sales trends, inventory levels, and financial performance.

Pawnbroker

Cash America Pawn
Houma
04.2019 - 08.2021
  • Generated accurate loan documentation while processing transactions efficiently.
  • Assessed customer needs through effective communication to recommend suitable products.
  • Appraised various items for authenticity and value, ensuring quality assessments.
  • Trained new personnel on procedures, enhancing overall team performance.
  • Maintained strict compliance with regulations and company policies at all times.
  • Resolved customer disputes professionally, ensuring positive outcomes.
  • Inspected merchandise condition before accepting it for loans or purchases.
  • Negotiated repayment plans with clients to facilitate financial solutions.

Grill Operator

Waffle House
Gray
09.2018 - 04.2019
  • Prepared and cooked food items efficiently at grill station while upholding cleanliness standards.
  • Monitored cooking temperatures to meet strict food safety regulations.
  • Kept accurate inventory of grilling supplies and informed management of needs.
  • Evaluated kitchen productivity to enhance workflow processes.
  • Worked collaboratively with co-workers to ensure seamless kitchen operations.
  • Prepared ingredients for menu items by efficiently cutting meats and vegetables.

Pharmacy Clerk

Walmart
Houma
03.2018 - 09.2018
  • Efficiently processed customer prescriptions with a focus on accuracy.
  • Provided excellent service by promptly addressing customer inquiries and concerns.
  • Kept pharmacy area clean and organized to support daily operations.
  • Managed administrative responsibilities, including filing and communication tasks.
  • Maintained compliance with relevant pharmacy regulations and standards.
  • Followed safety guidelines when working with hazardous substances in compounding.
  • Conducted expiration checks on medications, removing any outdated items.
  • Partnered with pharmacy staff to facilitate promotional events and health screenings.

Education

High School Diploma -

Brighton Heritage Academy
Brighton, CO
12-2017

Skills

  • Sales transaction processing
  • Compliance with regulations
  • Documentation and record maintenance
  • Client relationship management
  • Employee training programs
  • Stock control and inventory oversight
  • Issue resolution and mediation
  • Collaborative teamwork
  • Effective time management
  • Adherence to FDA and HIPAA standards
  • Sanitation and cleanliness practices
  • Front counter assistance
  • Item appraisal
  • Effective communication
  • Contract preparation
  • Cash flow management
  • Marketing tactics

Affiliations

  • Board Games
  • Traveling
  • graphic design
  • Hockey
  • Jewelry making
  • Video games

Accomplishments

  • Recognition for adaptability and assessment
  • Earned a leadership roll for targeting sales

Languages

English
Full Professional
American sign language
Elementary
Spanish
Elementary

References

References available upon request.

Timeline

Convenience Store Clerk

Exxon Mobil (previously Shell)
09.2023 - Current

Assistant Manager

Murphy Express
10.2021 - 09.2023

Pawnbroker

Cash America Pawn
04.2019 - 08.2021

Grill Operator

Waffle House
09.2018 - 04.2019

Pharmacy Clerk

Walmart
03.2018 - 09.2018

High School Diploma -

Brighton Heritage Academy

Similar Profiles

CREATE PROFILE
Aleja Morones