Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alee Freeman

Colorado Springs,CO

Summary

Dynamic and reliable professional with a strong background in customer service and team oversight, honed at JWildes. Proven ability to enhance customer satisfaction through effective communication and strategic merchandising. Skilled in multitasking and conflict resolution, consistently fostering a positive work environment while driving sales performance.

Experienced missionary professional with strong background in community outreach, spiritual guidance, and cultural adaptation. Known for fostering collaboration and driving impactful projects within diverse teams. Skilled in relationship-building, conflict resolution, and motivational speaking. Dependable and adaptable, consistently achieving positive outcomes in dynamic environments.

Overview

3
3
years of professional experience

Work History

Ranch Hand

Meadowlake Sporthorses
09.2023 - 08.2024
  • Herded livestock using horses or ranch ATVs.
  • Maintained equipment and ranch structures.
  • Repaired equipment and animal living spaces.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
  • Cared for about 40 animals by feeding, watering, vaccinating and assisting with birthing.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Worked with ranch hands to clean stables and riding areas.
  • Aided in maintaining a positive workplace culture by fostering open communication channels among team members at all hierarchical levels.
  • Maintained safety when using equipment and tools by following established precautions.
  • Maintained high-quality pastures by implementing proper irrigation, fertilization, and weed control methods.
  • Groomed horses to prepare for exhibitions.
  • Enhanced ranch safety with regular maintenance of fences and equipment.
  • Conducted regular health checks on animals to preemptively address any signs of illness or distress.
  • Maintained cleanliness and order in all ranch facilities, ensuring healthy environment for livestock and staff.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Observed animals and notified supervisor of signs of illness.
  • Oversaw feeding, watering and health monitoring of Horse stock, prioritizing health and wellness.
  • Examined animals for signs of sickness and overall herd health.
  • Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.

Retail Associate

JWildes
03.2023 - 09.2023
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Boosted sales performance with strategic merchandising plans and promotional displays.
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.
  • Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
  • Trained and developed new employees for ease of transition into team.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Maintained exceptionally clean, customer-friendly and well-run Type department.
  • Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Smoothie Maker

Tropical Smoothie Cafe
08.2022 - 03.2023
  • Prepared and served juices and blended drinks.
  • Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
  • Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
  • Adapted quickly to changes in protocols or recipes based on feedback from management or customers.
  • Provided personalized recommendations for customers with dietary restrictions or allergies, ensuring their needs were met safely and deliciously.
  • Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
  • Streamlined workflow through efficient ingredient preparation and organization.
  • Increased repeat business with exceptional customer service and friendly interactions.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Created quality beverages for customers following recipes and presentation standards.
  • Replenished ingredients, moving from cold or frozen storage to preparation area.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.

Court Monitor

Ultimate Air Trampoline Park
10.2021 - 08.2022
  • Kept games moving by maintaining game rules and managing game conflicts.
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Enforced court policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Ran the concession stand in a timely manner that ensured every customer got what they ordered.
  • Cleaned the store every morning and evening.

Education

N/A - N/A

Homeschool
San Angelo, TX
05.2024

Skills

  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Task prioritization
  • Team building
  • Conflict resolution
  • Customer service

Additional Information

For ten months I was part of a gap year program called e4 life. During this program I was trained spiritually and physically on how to go into new cultures and work with people from different backgrounds than myself. During the program I went to Mexico, Peru and Armenia. I worked with a number of different ministries, with an emphasis on media and worship leading, while also doing manual labor and connecting with the locals.

Timeline

Ranch Hand

Meadowlake Sporthorses
09.2023 - 08.2024

Retail Associate

JWildes
03.2023 - 09.2023

Smoothie Maker

Tropical Smoothie Cafe
08.2022 - 03.2023

Court Monitor

Ultimate Air Trampoline Park
10.2021 - 08.2022

N/A - N/A

Homeschool

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