Alberta Montano
Westminster
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
19
19
years of professional experience
2027
2027
years of post-secondary education
Work History
Cashier
Casey's General
Bedford
04.2025 - 03.2026
- Processed customer transactions accurately and efficiently at busy retail location.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area during peak hours.
Assistant Manager
Git N Go
Des Moines
04.2024 - 10.2025
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and product placement for optimal visibility.
- Trained new employees on customer service standards and operational procedures.
Team Leader/ Asst. Manager
Kfc of pueblo
Pueblo
10.2009 - 03.2024
- Supervised daily operations to ensure efficient service delivery.
- Trained and mentored team members on food safety protocols.
- Managed inventory levels to maintain adequate stock on hand.
CSR
Convergys
Pueblo
05.2007 - 04.2009
- Assisted customers with inquiries and product information efficiently.
- Resolved customer complaints using effective problem-solving techniques.
- Processed orders and managed customer accounts accurately.
Education
Lester Arnold High School
Commerce Coty, CoTimeline
Cashier
Casey's General
04.2025 - 03.2026
Assistant Manager
Git N Go
04.2024 - 10.2025
Team Leader/ Asst. Manager
Kfc of pueblo
10.2009 - 03.2024
CSR
Convergys
05.2007 - 04.2009
Lester Arnold High School