Detail-oriented Senior Quality Assurance Analyst skilled in problem-solving and cross-functional collaboration. Expertise in quality assurance processes and automation, ensuring compliance and enhancing overall product quality.
Overview
8
8
years of professional experience
Work History
Senior Quality Assurance Analyst
Arrowhead General Insurance Agency Inc.
2018.04 - Current
Led quality assurance initiatives to enhance software reliability and customer satisfaction.
Developed and executed comprehensive test plans to ensure product compliance with business requirements.
Streamlined testing processes through automation tools (built with Selenium, C#, SQL, API, and Excel), reducing manual testing time and increasing efficiency.
Collaborated with cross-functional teams to identify and resolve defects, improving overall product quality.
Conducted root cause analysis for defects, implementing corrective actions to prevent future occurrences.
Education
Bachelor of Arts - Computational Mathematics
University of California, Santa Cruz
Santa Cruz, CA
2017-06
No Degree - Electrical Engineering
University of Colorado Denver
Denver, CO
No Degree - Physics
Victor Valley College
Victorville, CA
Skills
Quality assurance background
In-depth technical knowledge
Knowledgeable in both statistics and computational math
Some experience in electrical engineering, C#, and SQL