Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Alana Sherman

Denver

Summary

Detail-oriented Senior Quality Assurance Analyst skilled in problem-solving and cross-functional collaboration. Expertise in quality assurance processes and automation, ensuring compliance and enhancing overall product quality.

Overview

8
8
years of professional experience

Work History

Senior Quality Assurance Analyst

Arrowhead General Insurance Agency Inc.
2018.04 - Current
  • Led quality assurance initiatives to enhance software reliability and customer satisfaction.
  • Developed and executed comprehensive test plans to ensure product compliance with business requirements.
  • Streamlined testing processes through automation tools (built with Selenium, C#, SQL, API, and Excel), reducing manual testing time and increasing efficiency.
  • Collaborated with cross-functional teams to identify and resolve defects, improving overall product quality.
  • Conducted root cause analysis for defects, implementing corrective actions to prevent future occurrences.

Education

Bachelor of Arts - Computational Mathematics

University of California, Santa Cruz
Santa Cruz, CA
2017-06

No Degree - Electrical Engineering

University of Colorado Denver
Denver, CO

No Degree - Physics

Victor Valley College
Victorville, CA

Skills

  • Quality assurance background
  • In-depth technical knowledge
  • Knowledgeable in both statistics and computational math
  • Some experience in electrical engineering, C#, and SQL
  • Strong analytical mind
  • Automation
  • Team leadership

Timeline

Senior Quality Assurance Analyst

Arrowhead General Insurance Agency Inc.
2018.04 - Current

Bachelor of Arts - Computational Mathematics

University of California, Santa Cruz

No Degree - Electrical Engineering

University of Colorado Denver

No Degree - Physics

Victor Valley College
Alana Sherman