Alana Hicks
Aurora
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Human Services Worker
Florida State Hospital
Macclenny
10.2023 - 07.2025
- Assisted patients with daily living activities and personal care needs.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Monitored patient behavior and reported changes to healthcare professionals.
- Facilitated group therapy sessions to promote social skills and engagement.
- Documented patient progress and maintained accurate records in electronic systems.
- Provided crisis intervention support during high-stress situations for patients.
- Educated patients on coping strategies and available resources for recovery.
- Discussed rights and responsibilities associated with public assistance with applicants.
- Responded promptly to any emergency situations involving clients.
- Implemented crisis intervention techniques when necessary.
Harvest Worker
Ayres Associates
Gainesville
01.2022 - 10.2023
- Harvested crops efficiently using hand tools and equipment.
- Maintained cleanliness and organization in work areas throughout the season.
- Followed safety protocols to ensure a secure working environment for all staff.
- Assisted team members with crop sorting and packaging tasks as needed.
- Monitored plant health and reported issues to supervisors promptly.
- Collaborated with coworkers to optimize workflow during peak harvest periods.
- Cleaned tools, machines, and work areas between shifts.
- Assisted in planting, cultivating, and weeding crops as needed.
- Checked and sorted harvested produce for defects or damage.
Stocker
Walmart
Gainesville
05.2020 - 11.2021
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted customers in locating merchandise and provided product information.
- Conducted regular inventory checks to ensure accurate stock levels.
- Collaborated with team members to optimize store layout for customer flow.
- Maintained cleanliness and orderliness in stockroom and sales floor areas.
- Followed safety protocols when handling products and equipment daily.
- Supported new staff by sharing best practices for stocking procedures.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Provided customer service by answering questions about product location, price and availability.
- Organized storage areas for efficient use of space.
- Ensured that all products were labeled properly before stocking the shelves.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Removed outdated products from shelves in accordance with company policy.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Inspected stock for damage or defects and reported issues to management.
Education
High School Diploma -
SIATECH
Gainesville, FL06-2018
Skills
- Patient care
- Crisis intervention
- Record documentation
- Behavioral monitoring
- Emergency response
- Effective communication
- Problem solving
- Time management
- Team building
- Behavioral support
- Professional demeanor
- Adaptability
- Reliability
- Multitasking
- Problem-solving
- Problem-solving abilities
References
References available upon request.
Timeline
Human Services Worker
Florida State Hospital
10.2023 - 07.2025
Harvest Worker
Ayres Associates
01.2022 - 10.2023
Stocker
Walmart
05.2020 - 11.2021
High School Diploma -
SIATECH