Alana Ferrara

Adjunct professor of Food and Beverage Management for the Culinary program.

• Organize and plan group tours to Italy
• Scout future tour locations in Italy
• Lead groups on tours of Italy
• Coordinate hotels, restaurants, activities, and transportation for group tours of Italy
  

Adjunct professor of Advanced Marketing for Hospitality and summer intensive courses.

Responsibilities:

• Implemented sports marketing sponsorships for local park districts, the Chicago Blackhawks, and the Los Angeles Kings.
• Coordinated and managed all trade shows and conferences
• Oversaw the design and initial construction of multiple trade show booths
• Managed booth set up, tear down and operation on show site
• Worked directly with local unions and convention centers
• Managed all convention center orders and needs
• Managed registration, travel itineraries, hotel reservations and entertainment for all company attendees
• Organized an annual buyer appreciation dinner for 250 people
  
• Negotiated corporate hotel rates and corporate travel programs
• Managed all catering for in office meetings
  
• Booked all travel for company employees
• Organized all company special events
• Managed corporate Luxury Suite at the United Center
• Sat on multiple committees with the National Confectioners Association
• Coordinated the corporate relocation program after corporate relocation from Baltimore to Chicago
  
• Negotiated long-term hotel stay contracts
• Negotiated moving needs
• Managed the sample department and its employees
• Scheduling
• Broker sample requests
• Ordered all supplies
• Oversaw the construction and relocation to the new office building
  
• Direct manager of the receptionist
  

Responsibilities:

• Implemented sports marketing sponsorships for the Chicago Blackhawks and the Los Angeles Kings.
• Coordinated and managed all trade shows and conferences
• Oversaw the design and initial construction of the current trade show booth
• Managed booth set up, tear down and operation on show site
• Worked directly with local unions and convention centers
  
• Managed all convention center orders and needs
• Managed registration, travel itineraries, hotel reservations and entertainment for all company attendees
• Organized and hosted an annual buyer appreciation dinner for more than 250 people
  
• Negotiated corporate hotel rates and corporate travel programs
• Booked all travel for company employees
• Organized all company special events
• Managed corporate Luxury Suite at the United Center
• Sat on multiple committees with the National Confectioners Association
• Coordinated the corporate relocation program post merger
• Negotiated long-term hotel stay contracts
• Negotiated moving needs
• Negotiated office supply contracts and ordered all supplies
  

Responsibilities:

• Scheduling
  
• Training
  
• Assist general manager with daily duties
• Internal party planner
  

Responsibilities:

• Schedule my department
  
• Hire and train new employees for my department
• Close money drawers at the end of each shift
• Manage pick up and delivery orders
• Check out servers at the end of shift
  
• Run daily employee meetings
  
• Handle customers issues/complaints
• Assist general manager in daily duties
  
• Close the credit card batch at the end of every night