Alan Segovia
Colorado Springs
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Cashier /Prep Cook
McDonald’s
Colorado Springs
07.2015 - Current
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Maintained cleanliness and organization of the cashier area and dining space.
- Assisted customers with menu selections and special requests to enhance satisfaction.
- Cooking menu items assembling food and preparing beverages
- Managing orders and payments at the drive thru window.
Cashier /Crew Kitchen Staff Member
Wendy’s
Colorado Springs
07.2020 - 03.2024
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
- Maintained cleanliness and organization of cashier area throughout shifts.
- Assisted customers with menu selections and addressed inquiries promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
Cook's Assistant
Carls Jr
Colorado Springs
11.2017 - 11.2022
- Assisted managers in food preparation and ingredient organization.
- Maintained cleanliness of kitchen equipment and workstations.
- Monitored food safety and hygiene standards during meal preparation.
- Prepared ingredients by chopping, slicing, and marinating foods.
- Participated in kitchen inventory management and supply restocking.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Stored food in designated containers and storage areas to prevent spoilage.
Dishwasher
Cheyenne Mountain Resort
Colorado Springs
08.2021 - 10.2021
- Maintained cleanliness of dishes and kitchenware throughout service hours.
- Operated dishwashing machinery efficiently to ensure timely turnaround.
- Sorted and organized dirty dishes for optimal washing workflow.
- Assisted kitchen staff by providing clean utensils and plates as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Education
Certified Esthetician - Esthetics
International Salon And Spa Academy
Colorado Springs, CO 09.2016 - 07.2017
Mitchell High School
Colorado Springs, COSkills
- Customer Service: Greeting guests, resolving complaints, and maintaining a positive attitude
- Food Safety/Preparation: Adhering to safety regulations, food handling, sanitation, and temperature control
- Speed & Efficiency: Working in fast-paced environments, multitasking, and driving efficiency
- Soft Skills: Teamwork, communication, reliability, and adaptability
Languages
English
Native/ Bilingual
Timeline
Dishwasher
Cheyenne Mountain Resort
08.2021 - 10.2021
Cashier /Crew Kitchen Staff Member
Wendy’s
07.2020 - 03.2024
Cook's Assistant
Carls Jr
11.2017 - 11.2022
Certified Esthetician - Esthetics
International Salon And Spa Academy
09.2016 - 07.2017
Customer Service Cashier /Prep Cook
McDonald’s
07.2015 - Current
Mitchell High School