Aja Joseph
Evergreen
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Medical Billing Supervisor
Guardian Medical
2024.12 - Current
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates.
- Maintained current accounts through aged revenue reporting.
- Devised new methods to improve billing workflows.
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Scheduled patients in Medical Manager System.
- Followed up on legal claims.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Paraeducator, Special Education
Jefferson County Schools
2022.12 - 2024.12
- Offered student support through special accommodations, extra assistance, and assessments.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Interacted physically and verbally with students throughout each day.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Collaborated with teachers and specialists to assess student progress.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Observed students' performance and recorded relevant data to assess progress.
Supplemental Instruction Leader
Metropolitan State University of Denver
2022.08 - 2022.12
- Assist students with reviewing course material and improving comprehension.
- Collected attendance data for program management.
- Led discussions and activities centered around course content.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Education
Master of Science - Healthcare Administration
University of Northern Colorado
Greeley, CO2026-05
Bachelor of Science - Integrated Health Care
Metropolitan State University of Denver
Denver, CO2024-12
Associate of Science - Pre Health
Metropolitan State University of Denver
Denver, CO2024-12
Skills
- Team leadership and supervision
- Accounts receivable management
- Quality assurance monitoring
- Staff training and development
- HIPAA compliance
- Billing codes
- Work prioritization
- Customer service
Accomplishments
2022 Compulsory Judge of the Year
NAWGJ Board Secetary
NAWGJ Judge of the Year
Nominated by peers out of of all Colorado Judges
Timeline
Medical Billing Supervisor
Guardian Medical
2024.12 - Current
Paraeducator, Special Education
Jefferson County Schools
2022.12 - 2024.12
Supplemental Instruction Leader
Metropolitan State University of Denver
2022.08 - 2022.12
Master of Science - Healthcare Administration
University of Northern Colorado
Bachelor of Science - Integrated Health Care
Metropolitan State University of Denver
Associate of Science - Pre Health
Metropolitan State University of Denver