Aimee Lusk
Hugo
Summary
Experienced professional in retail operations with expertise in managing transactions, providing exceptional customer service, and maintaining a tidy workspace. Recognized for teamwork, flexibility, and a results-driven approach to meeting evolving demands. Demonstrated reliability, efficiency, and a talent for building strong customer connections.
Overview
10
10
years of professional experience
Work History
Cashier
Loaf 'N Jug
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Freelance Writer
Upwork
01.2019 - Current
- Time management to hit deadlines
- Brainstormed ideas to create useful content for clients.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Animal Control Officer
Liberal Animal Shelter
01.2022 - 05.2022
- Usage of Microsoft Office
- Cleaning, sanitizing, and organizing
- Write citations
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
Night Auditor
Holiday Inn
04.2021 - 07.2021
- Running the software for night audit
- Answering phones and making reservations
- Customer support
- Stocking and cleaning
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Cashier
Lowes
04.2019 - 11.2019
- Customer service
- Handling money
- Cleaning and stocking
- Computer usage for various programs
Emergency Dispatcher
City of Sterling
10.2015 - 03.2016
- Using a CAD system
- Dispatching emergency services
- Taking non-emergent calls and assisting with information
- Improved response times by prioritizing and efficiently managing emergency calls.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
EMT-B+IV
Crowley County Ambulance Service
03.2015 - 01.2016
- Responding to medical and trauma calls
- Rendering aid as necessary
- Transporting patients
- Computer and radio usage
- Stocking and cleaning the ambulance
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
- Ensured timely decision-making under pressure during challenging rescue operations.
Education
Certification - EMT-I
Pueblo Community College
Pueblo, Colorado05.2015
Certification - EMT-B+IV
Pueblo Community College
Pueblo, Colorado08.2014
Skills
- Time management skills
- Money handling
- Conflict resolution
- Cleaning and sanitizing
- Written and verbal communication
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Loaf 'N Jug
06.2024 - Current
Animal Control Officer
Liberal Animal Shelter
01.2022 - 05.2022
Night Auditor
Holiday Inn
04.2021 - 07.2021
Cashier
Lowes
04.2019 - 11.2019
Freelance Writer
Upwork
01.2019 - Current
Emergency Dispatcher
City of Sterling
10.2015 - 03.2016
EMT-B+IV
Crowley County Ambulance Service
03.2015 - 01.2016
Certification - EMT-B+IV
Pueblo Community College
Certification - EMT-I
Pueblo Community College
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