Ahmet Tugrul Akyol
Englewood
Summary
Denver-based dynamic professional with a knack for boosting sales, delivering top-tier customer service, and orchestrating seamless operations, eager to excel in roles as a sales specialist, front desk extraordinaire, or masterful store manager.
Overview
14
14
years of professional experience
Work History
Counter Manager ,Jo Malone London
Nordstrom
Lone Tree, CO
08.2024 - Current
- Promoted from Sales Associate based on strong performance and leadership.
- Lead a team of associates, providing guidance, and detailed business plans to achieve individual and store sales goals.
- Drive sales by implementing strategies, personalized customer service, and upselling/cross-selling techniques, consistently exceeding performance targets.
- Manage inventory, stock levels, and visual merchandising to ensure an appealing and organized shopping environment.
Independent Owner-Operator, Transportation Services
Denver Taxi Services
Denver, CO
01.2018 - 01.2024
- Founded and operated Denver Taxi Services as a solo entrepreneur, managing all aspects of business operations and customer service.
- Facilitated reservations for Denver International Airport (DIA), ensuring prompt and reliable transportation solutions for clientele.
- Cultivated a reputation for exceptional customer service, prioritizing passenger comfort, safety, and satisfaction throughout every journey.
- Implemented and executed comprehensive vehicle maintenance procedures to guarantee the reliability and safety of the sole operational vehicle.
- Proactively addressed and resolved customer concerns and complaints, emphasizing consumer satisfaction and loyalty.
- Demonstrated a commitment to passenger welfare by providing respectful and attentive service, ensuring a positive and comfortable travel experience.
Retail Sales Specialist
Body Language Jewelry LLC, Cherry Creek Shopping Center
Denver, CO
01.2013 - 01.2018
- Orchestrated daily operations with meticulous attention to detail, ensuring a pristine shopping environment conducive to optimal sales performance.
- Cultivated a warm and inviting atmosphere, extending a genuine welcome to all guests and fostering lasting relationships.
- Demonstrated a deep understanding of product offerings, guiding consumers towards tailored solutions through insightful recommendations and product demonstrations.
- Delivered comprehensive product knowledge, effectively communicating features, benefits, and unique selling points to enhance consumer confidence and satisfaction.
- Proactively managed inventory levels, leveraging keen foresight to anticipate demand, optimize stock availability, and minimize out-of-stock instances.
Trainee
YMCA of the Rockies - Snow Mountain Ranch
Granby, CO
01.2012 - 01.2012
- Work and Travel Program participant, USA Periodical / Project Based
Education
Master of Business Administration - Information Technology Management
Colorado Technical University
Aurora, CO01.2016
Bachelor’s Degree - Business Administration
Eskisehir Osmangazi University
Eskisehir, Turkey01.2012
Skills
- Client relationship management
- Executive team leadership
- Personalized customer experience
- Problem solving and decision making
- Inventory management
Websites
Languages
Turkish
Native or Bilingual
Timeline
Counter Manager ,Jo Malone London
Nordstrom
08.2024 - Current
Independent Owner-Operator, Transportation Services
Denver Taxi Services
01.2018 - 01.2024
Retail Sales Specialist
Body Language Jewelry LLC, Cherry Creek Shopping Center
01.2013 - 01.2018
Trainee
YMCA of the Rockies - Snow Mountain Ranch
01.2012 - 01.2012
Master of Business Administration - Information Technology Management
Colorado Technical University
Bachelor’s Degree - Business Administration
Eskisehir Osmangazi University