Ahmed Harhouf
Denver
Overview
8
8
years of professional experience
Work History
Cabin Appearance Agent
United Ground Express
Denver
06.2025 - Current
- Performed detailed interior cleaning and preparation of aircraft cabins to meet United Airlines' safety, sanitation, and brand standards.
- Collaborated with ramp, operations, and supervisory teams to coordinate aircraft servicing activities efficiently.
- Demonstrated reliability, attention to detail, and teamwork in a 24/7 operational environment, servicing activities efficiently.
- Demonstrated reliability, attention to detail, and teamwork in a 24/7 operational environment.
IT Help Desk Technician
Porter Adventist Hospital
Denver
01.2024 - 05.2025
- Provided technical support to staff using hospital information systems.
- Diagnosed and resolved hardware and software issues for end-users.
- Collaborated with IT team to ensure system updates and maintenance.
- Managed inventory of IT equipment such as laptops, printers, routers.
Lead Valet
SP+
10.2021 - 01.2024
- Cooperated with team members to provide top service to internal and external customers.
- Accounted for on-lot vehicles by proactively tracking tags and customer information.
- Coordinated parking solutions for various events and maintained accurate data on all parked vehicles.
- Ensuring customer satisfaction in typically fast-paced environments Managed associates and resolved any customer inquiries and complaints.
Volunteer
Project SEARCH
05.2022 - 08.2022
- Supported daily activities for individuals with disabilities, fostering independence in a workforce setting.
- Assisted with administrative tasks, including data entry and organizing training materials for program participants.
- Collaborated with staff and mentors to ensure a positive and inclusive environment for skill-building and job readiness.
Electronics Team Member
Target
08.2019 - 08.2021
- Served customers' electronics needs, from TVs and video games to different devices and connected technology.
- Drove sales by connecting guests with technology, demonstrating passion and expertise in all interactions.
- Boosted customer loyalty with knowledgeable support, answering questions, and offering targeted, relevant advice.
Assistant/Receptionist
Blue Nile Services
06.2018 - 03.2020
- Assisted in creating daily schedules for clients to have a smooth in-out operation.
- Handled all paperwork and data entry for clients day to day.
- Maintained various program records using different secure filing systems.
- Transmitted information and documents to customers via computer and mail.
Education
Bachelor of Arts - Computer Science
Community College of Denver/CU Denver
12-2026
Skills
- Microsoft Office applications
- Leadership and management
- Technical troubleshooting
- Customer service and support
- Information technology expertise
- Bilingual (Arabic)
Certifications
Certifications: Security+, Network+, Azure AZ-900
Timeline
Cabin Appearance Agent
United Ground Express
06.2025 - Current
IT Help Desk Technician
Porter Adventist Hospital
01.2024 - 05.2025
Volunteer
Project SEARCH
05.2022 - 08.2022
Lead Valet
SP+
10.2021 - 01.2024
Electronics Team Member
Target
08.2019 - 08.2021
Assistant/Receptionist
Blue Nile Services
06.2018 - 03.2020
Bachelor of Arts - Computer Science
Community College of Denver/CU Denver