Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Ahmed Harhouf

Denver

Overview

8
8
years of professional experience

Work History

Cabin Appearance Agent

United Ground Express
Denver
06.2025 - Current
  • Performed detailed interior cleaning and preparation of aircraft cabins to meet United Airlines' safety, sanitation, and brand standards.
  • Collaborated with ramp, operations, and supervisory teams to coordinate aircraft servicing activities efficiently.
  • Demonstrated reliability, attention to detail, and teamwork in a 24/7 operational environment, servicing activities efficiently.
  • Demonstrated reliability, attention to detail, and teamwork in a 24/7 operational environment.

IT Help Desk Technician

Porter Adventist Hospital
Denver
01.2024 - 05.2025
  • Provided technical support to staff using hospital information systems.
  • Diagnosed and resolved hardware and software issues for end-users.
  • Collaborated with IT team to ensure system updates and maintenance.
  • Managed inventory of IT equipment such as laptops, printers, routers.

Lead Valet

SP+
10.2021 - 01.2024
  • Cooperated with team members to provide top service to internal and external customers.
  • Accounted for on-lot vehicles by proactively tracking tags and customer information.
  • Coordinated parking solutions for various events and maintained accurate data on all parked vehicles.
  • Ensuring customer satisfaction in typically fast-paced environments Managed associates and resolved any customer inquiries and complaints.

Volunteer

Project SEARCH
05.2022 - 08.2022
  • Supported daily activities for individuals with disabilities, fostering independence in a workforce setting.
  • Assisted with administrative tasks, including data entry and organizing training materials for program participants.
  • Collaborated with staff and mentors to ensure a positive and inclusive environment for skill-building and job readiness.

Electronics Team Member

Target
08.2019 - 08.2021
  • Served customers' electronics needs, from TVs and video games to different devices and connected technology.
  • Drove sales by connecting guests with technology, demonstrating passion and expertise in all interactions.
  • Boosted customer loyalty with knowledgeable support, answering questions, and offering targeted, relevant advice.

Assistant/Receptionist

Blue Nile Services
06.2018 - 03.2020
  • Assisted in creating daily schedules for clients to have a smooth in-out operation.
  • Handled all paperwork and data entry for clients day to day.
  • Maintained various program records using different secure filing systems.
  • Transmitted information and documents to customers via computer and mail.

Education

Bachelor of Arts - Computer Science

Community College of Denver/CU Denver
12-2026

Skills

  • Microsoft Office applications
  • Leadership and management
  • Technical troubleshooting
  • Customer service and support
  • Information technology expertise
  • Bilingual (Arabic)

Certifications

Certifications: Security+, Network+, Azure AZ-900

Timeline

Cabin Appearance Agent

United Ground Express
06.2025 - Current

IT Help Desk Technician

Porter Adventist Hospital
01.2024 - 05.2025

Volunteer

Project SEARCH
05.2022 - 08.2022

Lead Valet

SP+
10.2021 - 01.2024

Electronics Team Member

Target
08.2019 - 08.2021

Assistant/Receptionist

Blue Nile Services
06.2018 - 03.2020

Bachelor of Arts - Computer Science

Community College of Denver/CU Denver
Ahmed Harhouf