Ahmad Nyazi
Aurora
Summary
Dynamic sales professional with a proven track record at Homesafe, excelling in customer relationship building and negotiation tactics. Recognized for consistently exceeding quotas and enhancing client satisfaction through tailored solutions and effective communication. Skilled in performance tracking and cold calling, driving business growth and fostering loyalty among clients.
Overview
6
6
years of professional experience
Work History
Sales Representative
Homesafe
08.2024 - Current
- Developed strong customer relationships through effective communication and active listening.
- Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
- Maintained up-to-date knowledge of product offerings, ensuring accurate representation in all interactions.
- Conducted follow-up calls to nurture leads and convert prospects into loyal customers.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Assistant Kitchen Manager
REEF Solutions
06.2021 - 07.2024
- Supervised daily kitchen operations to ensure compliance with health and safety standards.
- Trained and mentored kitchen staff on food preparation techniques and equipment usage.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Implemented quality control measures to ensure consistency in food presentation and taste.
- Managed scheduling for kitchen staff to maintain efficient workflow during peak service times.
- Assisted in budgeting and cost control initiatives to maximize profitability of kitchen operations.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
Line Cook
Brookdale Assisted Living
05.2020 - 04.2021
- Prepared and cooked diverse menu items for residents, adhering to dietary requirements and preferences.
- Collaborated with kitchen staff to streamline food preparation processes and enhance workflow efficiency.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health and safety standards.
- Developed and implemented seasonal menus based on resident feedback and nutritional guidelines.
- Monitored inventory levels, placing orders for ingredients to minimize waste and ensure freshness.
- Evaluated food quality and presentation to uphold high culinary standards in meal service for residents.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Associate of Arts - Linguistics
Metropolitan State University of Denver
08-2024
Skills
- Customer service
- Relationship building
- Negotiation tactics
- Cold calling
- Staff training
- Performance tracking
- Closing techniques
- Client engagement
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
Languages
Arabic
Native or Bilingual
Interests
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- I like trying new recipes and food trends
- Enjoy experimenting with different ingredients and flavors in the kitchen
Timeline
Sales Representative
Homesafe
08.2024 - Current
Assistant Kitchen Manager
REEF Solutions
06.2021 - 07.2024
Line Cook
Brookdale Assisted Living
05.2020 - 04.2021
Associate of Arts - Linguistics
Metropolitan State University of Denver