Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Restaurant Owner
pizzaville
Mississauga, ON
05.2015 - 07.2021
Managed payroll, daily deposits, and cost controls.
Set employee schedules, delegated work, and monitored food quality and service performance.
Recruited, hired, and trained talented staff to fill vacancies
Supervised daily activities of the restaurant and 20 employees
Credit Officer
Citi Bank Pakistan
Pakistan, Karachi
01.2004 - 05.2012
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Obtained and interpreted financial statements to assist in credit limit reviews.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Reviewed and verified income, credit reports and employment histories for each borrower.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Checked appraisals, title information and insurance documents for each property.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Monitored accounts for signs of fraud and non-payment issues.
Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Worked with clients to define and implement terms for approved credit requests.
Updated client accounts with new information and verified data for informed credit approvals.
Interviewed credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
Education
Bachelor of Arts - Business
Karachi University(pakistan)
Pakistan
Skills
Documentation preparation
Financial statement review
Loan recommendations
Customer Relations
Credit reports
Investigations
Fraud knowledge
Business credit coordination
Application verification
Proficient in english Urdu and punjabi
Timeline
Restaurant Owner
pizzaville
05.2015 - 07.2021
Credit Officer
Citi Bank Pakistan
01.2004 - 05.2012
Bachelor of Arts - Business
Karachi University(pakistan)
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