Yuko Olson
Beaverton
Summary
Bilingual Administrative Assistant • Executive assistant • Customer Service Agent • Japanese/English Translator and Interpreter • International Logistics Support • Purchaser • Education Assistant • Proficient Multi-tasker • Bilingual Sales & Marketing • Bilingual Client Relations/Account Management • Cross-Cultural Business Relations • Proficient in Microsoft Office
Experience delivering administrative excellence, and exceptional customer service, including various clerical tasks and successful public interactions using both Japanese and English languages. Excels in calendar management, scheduling, event arrangement, data entry and database administration. Highly efficient in planning, problem-solving, communication, and conflict management skills. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets in both languages.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Hitachi High-Tech America, Inc.
09.2022 - Current
- Providing bilingual administrative support for Semiconductor Equipment Department Training Department and Customer Service Department
- Assisting in the development and implementation of new training promotional materials, including proofreading after the highly technical translation of the web-based training course material from English to Japanese
- Supporting scheduling of the students and courses while ensuring and tracking their records
- Submitting periodic reports for cross departmental purpose as well as for the customers
- Developing rapport and building relationships with colleagues and clients effectively and assisting team for their collaborations and smooth communications successfully
- Planning and hosting various events at all levels internally with occasional involvement with external organizations, successfully bridging all the entities smoothly as a co-chair of our corporate charity organization, Community Activity Committee
- Assisting field service engineers with infernal parts orders
- Received an 'Interesting Point of View' award for Hitachi's Global Idea Contest among 480 submissions
- Received multiple Spot Awards for successful planning and execution of retirement parties for the management team and other team events
Customer Service (B to B), Export Logistic Support
Paper Products Marketing USA
02.2021 - 07.2022
- Supported traders/coordinating the fulfillment of Purchase Orders and Sales Orders using Cietrade
- Set up logistics for domestic movements for export/supporting export documentation
- Invoiced domestic customers
- Assisted booking and documentation for freight forwarder and steamship lines/Communicating with warehouse on inventory shipments, monitoring the inventory, and coordinating the shipment
- Assisted traders with claim resolution
Experience Attendant/Administrative Assistant
CBRE (Nike Account)
09.2018 - 01.2021
- Welcomed internal and external guests, issued guest passes/conducted guest registration, arranged escorts/accommodated inbound and outbound packages and mails
- Provided the office needs for visitors and employees/assisted with scheduling and preparing meetings and conference rooms/arranged and maintained AV equipment in good condition
- Supported facility management and maintenance through conducting risk assessments and safety inspections/initiated work orders and ensured their completion/maintained service records/assisted with facility-related projects
Administrative & Purchasing Assistant/Receptionist
OMIC USA Inc./Global Career Partners, Inc.
09.2017 - 06.2018
- Responsible for making purchases for laboratory equipment and supplies/assisted cost reduction/scheduled and received shipments, monitoring inventory by entering and maintaining records on WinLIMS system/acquired SDSs for the electronic corporate library
- Expedited the order and/or delivery of material to assure a timely production of lab and managed inventory of the supplies/received and distributed incoming mails and correspondence/assisted international shipping with appropriate documents
- Arranged business trips for staff/maintained hardcopy and electronic filing system/maintained office and break room inventory/assisted Administration, HR, and Accounting (AR) while conducting front desk responsibilities
Elementary Education Assistant
Hiteon Elementary School
01.2012 - 06.2017
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential
- Assisted teachers with clerical work such as making copies, grading papers, creating files, and coordinating class parties as well as seasonal/charity events
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities
- Was recognized and awarded yearly by the Hiteon Parent Teacher Club for making a difference by promoting the students' growth and academic progress through volunteering
Education
Bachelor of Arts - International Relations
12.2020
Skills
- Eiken Grade 1 (Test of Practical English recognized by the Japanese Ministry of Education, Culture, Sports, Science, and Technology), Japan November 26, 2001
- TOEIC Official Score Certificate; Score: 930/990, September 23, 2001
- Simultaneous Interpreter Training for Media and Broadcasting at Simul Academy, Tokyo, Japan 1991
- English Language Courses
- University of Victoria, British Columbia, Canada
- University of Cambridge, Cambridge, England
Languages
Japanese
Proficient
C2
English
Proficient
C2
Timeline
Administrative Assistant - Hitachi High-Tech America, Inc.
09.2022 - Current
Customer Service (B to B), Export Logistic Support - Paper Products Marketing USA
02.2021 - 07.2022
Experience Attendant/Administrative Assistant - CBRE (Nike Account)
09.2018 - 01.2021
Administrative & Purchasing Assistant/Receptionist - OMIC USA Inc./Global Career Partners, Inc.
09.2017 - 06.2018
Elementary Education Assistant - Hiteon Elementary School
01.2012 - 06.2017
University of Minnesota - Twin Cities - Bachelor of Arts, International Relations
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