Aeriahna Glaub
Castle Rock
Summary
Retail Store Manager driven to further my career in a fast-paced, customer service environment.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Store Manager
PUMA INC
Thornton, CO
02.2019 - Current
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels, conducting regular audits to minimize shrinkage and stock discrepancies.
- Trained and mentored staff on sales techniques, product knowledge, and customer service excellence.
- Implemented strong systems and structures to drive store efficacy
- Analyzed sales data to identify trends, optimizing merchandise placement for increased profitability.
- Collaborated with corporate teams to execute brand standards and improve operational efficiency.
Assistant Manager
Guess? Inc.
Castle Rock, Colorado
02.2017 - 10.2019
- Manage and advise associates on tasks and store maintenance
- Maintained lead on entire Women’s department, Floor sets, Inventory, Visual moves
- Provided customers with exceptional customer service
- Achieve and exceed sales goals
- Train develop and interview candidates
- Recruit potential
Store Supervisor
Puma North America Inc.
Castle Rock, Colorado
04.2016 - 02.2017
- Directly assisted the store manager with managing and maintaining sales, KPIs, and profit and loss statements.
- Manage and communicate all merchandising opportunities to the next level manager.
- Provided exceptional customer service using BENICE
- Guarantee a consistent high standard of customer service.
- Assisted Store Manager in all Operational Compliances.
- Assisted in recruiting, hiring, and training sales associates.
- Assisted in creating schedules
Assistant Manager
Wilsons Leather
Castle Rock, Colorado
01.2015 - 10.2017
- Represent Wilson’s leather and the brand
- Manage and advise associates on tasks and store maintenance
- Maintain the backroom and store organization
- Provided customers with exceptional customer service
- Achieve and go beyond sales goals
Assistant Manager
Eddie Bauer
Castle Rock, Colorado
02.2017 - 10.2019
- Responsible for recruitment, training, development and succession of high performing, results driven Employees
- Achieve and exceed sales goals
- Train develop and interview candidates
- Recruit potential
Education
Diploma -
Castle View High School
Castle Rock, Colorado05.2014
Skills
- Team player, excellent communication skills, fast-learner, proficient with Microsoft Office: Word, Excel, PowerPoint
- Ability to problem solve, work under pressure, maintain a sense of urgency and accountability
- Able to recruit, hire, and train new team members, schedule, and develop employees through coaching and feedback
- Lead through action and by example
Accomplishments
- 2023 Top Performer
- 2024 Puma Paw Award Winner Q3
- 2025 Puma Paw Awards Winner Q1 and Q3
- 2025 Top Performer
Timeline
Store Manager
PUMA INC
02.2019 - Current
Assistant Manager
Guess? Inc.
02.2017 - 10.2019
Assistant Manager
Eddie Bauer
02.2017 - 10.2019
Store Supervisor
Puma North America Inc.
04.2016 - 02.2017
Assistant Manager
Wilsons Leather
01.2015 - 10.2017
Diploma -
Castle View High School