Adriana Saenz
Brave Church
Denver,CO
14
years of professional experience
Communications professional with proven track record of effective media relations and strategic messaging. Known for delivering impactful communication plans that align with organizational goals. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in public relations and content creation, valued for reliability and flexibility.
Work History
Communication Specialist
1 Year 9 Months- Managed social media platforms for church, including Facebook, Instagram, and TikTok, to enhance congregation engagement and outreach.
- Managed all social media platforms for the church including, Facebook, Instagram, and TikTok
- Helped plan and execute all church-wide events by helping design graphics, invite cards, social media posts, merchandise, and signs for the events.
- Worked with Brave Academy for all their marketing needs such as, social media posts, photography, stationary items, planners, signs or graphics, and plan events
- Coordinated design and execution of church-wide events, creating graphics, invite cards, social media posts, merchandise, and signs to promote participation.
- Collaborated with Brave Academy on marketing initiatives, producing social media posts, photography, stationery, planners, signs, and event planning materials.
- Worked managing and organizing volunteer teams in the church to run smooth events such as christmas, easter, high five, and men and women’s conferences
Communication and Social Media Specialist
4 Years 2 Months- Developed and executed comprehensive marketing strategies, resulting in a 20% increase in the visibility of the college of business.
- Created engaging content for various marketing channels, leading to a 15% growth in social media followers and a 25% increase in newsletter engagement.
- Implemented successful communication campaigns, contributing to a rise in event attendance, higher program enrollment, and increased awareness of college achievements.
- Conducted market research and analyzed data to identify trends that informed targeted strategies, enhancing marketing effectiveness.
- Developed and maintained relationships with key stakeholders to increase collaboration with faculty, students, alumni, and industry partners.
- Monitored and evaluated campaign performance metrics, such as website traffic, click-through rates, conversion rates, and ROI, to optimize strategies and achieve marketing objectives.
- Cultivated relationships with media contacts, influencers, and industry partners to secure press coverage and endorsements, boosting brand credibility and visibility.
Account Executive
1 Year- Managed a portfolio of key client accounts, consistently exceeding quarterly revenue targets by 20%
- Led negotiations and contract renewals, successfully securing long-term partnerships, and generating a 25% increase in client retention.
- Conducted market analysis to identify new business opportunities, resulting in acquisition of nine major accounts within a year.
- Collaborated with cross-functional teams to address client needs, ensuring timely resolution of issues and improved client satisfaction.
- Conducted product training sessions for clients, enhancing understanding of logistics solutions and increasing usage of additional services.
Sales Representative
3 Years 2 Months- Utilized sales techniques to convert inquiries into sales, directly contributing to team success and exceeding performance metrics.
- Utilized sales techniques to overcome objections and convert inquiries into sales, contributing to team success and exceeding performance metrics.
- Coached and mentored sales associates, enhancing skill development and aligning efforts with T-Mobile's sales strategies.
- Maintained strong customer relationships through attentive service and effective follow-up, resolving concerns to enhance customer satisfaction.
Teller
3 Years 11 Months- Processed customer transactions, including deposits, withdrawals, loan payments, and account transfers, ensuring accuracy and efficiency to enhance customer satisfaction.
- Identify and recognize opportunities to cross-sell bank products and services to meet customer needs and achieve sales goals.
- Process customer transactions, including deposits, withdrawals, loan payments, and account transfers, accurately and efficiently.
- Participated in customer service initiatives and community outreach programs, promoting the bank brand and building positive relationships within local community.
Education
Bachelor of Science - Marketing
Skills
Social Media Management
Adobe Creative Suite
Visual Communication
Hootsuite
Sprout Social
WordPress
Canva
Shopify
Microsoft Office/ Google Suite
Bilingual Spanish
Customer Service
Relationship Building
Community Engagement
Shopify
Timeline
Communication Specialist
Brave Church
05.2024 - 02.2026Read More
Communication and Social Media Specialist
Metropolitan State University of Denver
03.2020 - 05.2024Read More
Account Executive
Simple Logistics
03.2019 - 03.2020Read More
Sales Representative
T-Mobile
01.2016 - 03.2019Read More
Teller
Key Bank
01.2012 - 12.2015Read More
Metropolitan State University of Denver
Bachelor of Science from Marketing
Read More