Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Montoya

Louisville

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Banana Republic
08.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Conducted regular audits of in-store visuals to maintain brand consistency and quality standards.
  • Managed inventory and ensured optimal product placement for maximum sales potential.

Assistant Store Manager

Express
03.2021 - 08.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Sales Associate

Gap
08.2019 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Applied Science - Music Technology

Arapahoe Community College
Littleton, CO
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer experience
  • Customer service and engagement

Timeline

Assistant Manager

Banana Republic
08.2022 - Current

Assistant Store Manager

Express
03.2021 - 08.2022

Sales Associate

Gap
08.2019 - 03.2021

Associate of Applied Science - Music Technology

Arapahoe Community College

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Adrian Montoya