Sheila Williams
Monument
Summary
Healthcare Administrator with proven expertise in operational management and strategic partnership development. Skilled in aligning multidisciplinary teams to optimize service delivery and implement initiatives that improve health outcomes. Experience spans nonprofit and clinical environments, focusing on inclusive care models and equity enhancement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Healthcare Administrator
Kid Physical
01.2025 - Current
- Coordinate everyday operational activities in children's clinic, prioritizing movement-based therapeutic initiatives.
- Streamline appointment management to balance clinical demands with provider schedules.
- Partner with clinical leadership to optimize workflows, elevate operational efficiency, and advance clinic’s mission of enhancing pediatric mobility and health outcomes.
- Ensure compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
- Administer annual budgets judiciously while assuring appropriate distribution of resources among all departments to uphold maximum functionality levels.
- Implement cost-reduction initiatives to improve financial performance without sacrificing quality of patient care or employee satisfaction levels.
- Source, select, and onboard all staff while delivering direct supervision, continuous professional development, and ongoing education to employees.
- Establish communication with staff, physicians, and community organizations to enhance patient care.
- Revise and enhance policies and procedures while ensuring adherence to HIPAA, benefits administration, and general liability guidelines.
Community Engagement Coordinator (Externship)
Kid Physical
03.2022 - 01.2025
- Conducted analysis of community needs and resources to support strategic plans
- Continuously evaluated the community’s needs to appropriately direct the program’s operations
- Assisted with business communications via email, social media, and mailings
- Delivered high level administrative support to CEO during regular operations and special meetings
- Researched and analyzed organizational needs to determine program goals, offerings, and areas in need of improvement
- Directed community hiring events to keep paid and volunteer positions filled by well-qualified candidates and collaborated with vendors for said events
- Researched therapists using the states Dora data base in order to create spreadsheets for information access and to recruit new employees
- Promoted the organization within the community by giving talks and connecting with community members
Community Mentor
Overture of Colorado
06.2007 - Current
- Created person centered service plans for individuals with developmental disabilities through team collaboration
- Organized resources and staff to uphold program promises and offer consistent service levels
- Tracked quantitative and qualitative data on each individual service plan, documenting all status changes
- Conducted quarterly meetings to keep team members updated on all individual’s progress
- Monitored processes and recommended methods for improvement
- Assisted clients to support independence and well-being in day-to-day living
- Connected clients with services through robust education programs and personalized services
- Implemented and enforced policies focused on protecting service delivery and participants
- Maintained strong connections within the caregiver community to gain continuous knowledge and resources
Director
Family Respite Care Services
06.2016 - 02.2020
- Directed day-to-day administrative and operational functions
- Oversaw development of staff program recommendations to deliver on goals
- Established a strategic path forward and collaborate across agency teams to deliver winning work
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development and continued education to employees
- Oversaw training for respite providers to ensure organization was in compliance with state regulations and implemented staff accountability
- Identified, analyzed, and developed strategies to improve organizational health
- Managed financial planning, budgets, reporting and bookkeeping
- Processed timesheets and calculated payments owed to the organization’s employees
Education
Doctoral Candidate - Healthcare Administration
Virginia University of Lynchburg
05.2026
Bachelor of Arts - Communications
Grand Canyon University
05.2022
Skills
- Project Management & Support
- Executive Leadership
- Compliance & Risk Mitigation
- Program Development
- Healthcare Compliance
- Operations Management
- Budgeting & Financial Oversight
- Critical Thinking
- Patient Advocacy
- Quality Improvement
- Cross-Functional Collaboration
- Administrative Management
- Health Information Systems
- Board Governance
- Human Resource Management
Certification
- Fache’
- Fellow of the American College of Healthcare Executives
- Certified Victims Advocate – CSPD
- CPR
- First Aid
Awards
2021 ARC Family Advocate of the Year
Board Membership
- Disabling Barriers, Executive Board Member, 03/01/24
- Nursing and Therapy Services of Colorado, Executive Board Member, 10/01/23
Timeline
Healthcare Administrator
Kid Physical
01.2025 - Current
Community Engagement Coordinator (Externship)
Kid Physical
03.2022 - 01.2025
Director
Family Respite Care Services
06.2016 - 02.2020
Community Mentor
Overture of Colorado
06.2007 - Current
Bachelor of Arts - Communications
Grand Canyon University
Doctoral Candidate - Healthcare Administration
Virginia University of Lynchburg
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