Addison Hoendervoogt
Colorado Springs
Summary
Enthusiastic, bubbly, professional skilled in effective communication and customer service. Known for creating enjoyable guest experiences while accurately handling cash transactions. Excel in communication, teamwork, and adaptability, ensuring smooth operation of customer experiences.
Overview
3
3
years of professional experience
Work History
Hostess/Busser/Food Runner/Barback
Phantom Canyon Brewing
Colorado Springs
07.2024 - Current
- Coordinated with servers to enhance dining experiences for guests.
- Addressed guest inquiries and concerns with professionalism and courtesy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Fostered an enjoyable atmosphere through friendly conversations with guests.
- Demonstrated strong interpersonal skills when interacting with customers.
- Processed cash payments and accurately reconciled daily transactions.
Hostess
Crystal Park Cantina
Colorado Springs
08.2023 - 12.2023
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Greeted guests warmly and seated them promptly to ensure efficient service.
- Answered phone inquiries to schedule and confirm reservations, recording takeout orders and addressing service questions to support customer satisfaction.
Restaurant Hostess
Mackenzies Chop House
Colorado Springs
01.2023 - 05.2023
- Greeted customers and escorted them to tables, creating welcoming atmosphere.
- Managed reservation system to optimize seating flow and enhance customer experience.
- Performed opening and closing duties, ensuring well-stocked supplies and clean work areas.
Education
High School Diploma -
Cheyenne Mountain Highschool
Colorado Springs, CO05-2025
Bachelor of Veterinary Medicine - Veterinary Science
University of Colorado At Colorado Springs
Colorado Springs, COAssociate of Science -
Trinidad State College
Trinidad, COSkills
- Customer service
- Cash handling
- Effective multitasking
- Effective communication
- Active listening
- Works well with others
- Energy and enthusiasm
- Positive attitude
- Positive demeanor
Languages
Spanish
Limited
Timeline
Hostess/Busser/Food Runner/Barback
Phantom Canyon Brewing
07.2024 - Current
Hostess
Crystal Park Cantina
08.2023 - 12.2023
Restaurant Hostess
Mackenzies Chop House
01.2023 - 05.2023
High School Diploma -
Cheyenne Mountain Highschool
Bachelor of Veterinary Medicine - Veterinary Science
University of Colorado At Colorado Springs
Associate of Science -
Trinidad State College