Summary
Overview
Work History
Education
Skills
Timeline
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Addison Gardner

Monument

Summary

Long term customer service worker with vast experience in fast pace, highly collaborative positions varying in responsibility. Committed to organization, effective time management, and more personal customer interactions. Open to new challenges, and highly flexible.

Overview

3
3
years of professional experience

Work History

Server/Host/Togos

Texas Roadhouse
Monument
09.2022 - Current
  • Grew customer service skills by interacting with customers in multiple different circumstances.
  • Understand the importance of properly opening and closing in order to maintain organization throughout the day
  • Grew to fully understand how each position operated, helping me to properly communicate with managers, coworkers, and customers when conflict arose.
  • Constant collaboration with coworkers throughout the shift, enforcing communication skills, and an ability to collaborate with others.
  • Trained new hires, as well as cross trained in hosting and to gos. Helped build a strong team while creating a friendly work environment..

Barista

Spill The Tea
Colorado Springs
10.2023 - 05.2025
  • Prepared large batches of tea, boba, and coffee.
  • I worked mostly solo barista shifts, learning how to maintain a fast work pace while interacting with customers and making drinks.
  • Prepared both hot and cold drinks: coffee, tea, milk teas, smoothies, slushes, and milk drinks.
  • Helped customers understand a more complex menu with multiple customization options and Vietnamese cuisine.
  • Held more personal interactions with customers being the only front of house worker most shifts.

Education

High School Diploma -

Palmer Ridge
Monument, CO
05-2024

Some College (No Degree) -

University of Colorado At Colorado Springs
Colorado Springs, CO

Skills

  • Team collaboration
  • Multitasking capability
  • Employee training
  • Social intelligence
  • Knowledge of the customer service industry from multiple perspectives
  • Time management
  • Conflict resolution

Timeline

Barista

Spill The Tea
10.2023 - 05.2025

Server/Host/Togos

Texas Roadhouse
09.2022 - Current

High School Diploma -

Palmer Ridge

Some College (No Degree) -

University of Colorado At Colorado Springs

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Addison Gardner