Adam L Martin
Greeley
Summary
Seasoned Parts and Service Director with comprehensive background in automotive industry. Demonstrated strengths include strategic planning, inventory control, customer service, and team leadership. Proven track record of improving operational efficiency and driving customer satisfaction in previous roles. Skilled in leveraging technical knowledge to boost productivity while reducing costs.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Parts and Service Manager
Lazydays RV
08.2023 - 02.2025
- My duties to run day to day operations ensuring customer satisfaction, And timely PDI turn around for delivery
- Tech hours and productivity is on point and parts team is well stocked and with proper turns and inventory dollar value
- Managing - parts operations verify parts team and department is preforming at an appropriate level
- Maintaining min/max levels to watch aging inventory well maintaining six turns a year
- Service - making sure Service advisors had the appropriate 12 hours per technicians per day and each tech bay produces proper dollar levels every month as well as the service advisors achieving their monthly goal
- As well as dropping work order total from 860 to 540
- Parts was set to achieve 12 turns a year the total inventory dollar every month above the average of 6 turns a year
- Accomplished dropping aged inventory from $150,000 to $56,000 and total inventory dollars for $500,000.00 to $240,000.00
Parts Manager
Bish’s RV
08.2020 - 08.2023
- My duties to run day to day operations
- Managing crew to a clean, safe and well stocked working environment
- Managing - OEM parts crew to manage price and availability to 1day quote time
- Ordering all parts down to a one day time frame for the best and fastest delivery
- Front facing parts counter - keeping a well stocked parts department for not only a great customer experience but a well maintained service level
- Keeping overstock to a minimum
- Running reports to ensure ETA’s for parts and open orders
- No bin location maintenance and current pricing and cycle counts
- Aging parts and no movement management
- Min/Max levels for proper supplied levels
- Net $223,000.00 monthly
- Gross $135,000.00 monthly
- Net $65,000.00 monthly
Owner
Luxury RV Repair
Mobile Colorado/Texas
01.2015 - 06.2020
- My duties are day to day operations writing service, repairing RVs, parts ordering, bookkeeping Mobile RV repair as a subcontractor
- RV parts ordering
- PDI and prep for new units
- RV repair plumbing, electrical and chassis
- Service advisor
- Parts Management
- Service manager
- Billing customer
- Job estimates
- Welding and fabrication
Customer Service Consultant
Caliber Collision
01.2020 - 04.2020
- My duties included checking in the vehicle with the customer
- Going over the repair and mapping the car
- Then scanning the car for the ADAS system to determine if it needed a calibration
- After repair was completed I would clear codes road test and give attention to any codes that needed repair
- Mapping repair
- Customer service
- ADAS scanning
- Some estimates in CCC
- Looking up parts
- Delivery of parts
Parts Manager
The Great Outdoors
Evans
01.2013 - 12.2015
- Day to day operations of the parts department
- Running a Crew of three counterman and one shipping
- Ordering parts for inventory and customer orders
- Billing and receiving
- Getting hard to find parts for older Units
- Locating parts
- Running reports on hand and end of the year inventory
- Ordering shop parts
Parts Back Counter Shop Support
Cummins Rocky Mountain
Henderson
04.2012 - 04.2013
- Find and order hard to find R.V
- And Truck parts
- Stock shop supplies and special tools as needed
- Shipping and receiving
- Balance p-card
- Making purchase orders and receiving parts for outside vendors
- Billing work orders both miscellaneous parts and stocking parts
- Setting up parts locations
- Ordering stocking parts
- Setting up parts for techs and gathering needed parts for jobs
- Parts return and restock
- Forklift
Mobile RV Repair
Subcontracting
01.2010 - 04.2012
- After our shop closed I started Mobile RV repair as a subcontractor
- RV parts ordering
- PDI and prep for new units
- RV repair plumbing, electrical and chassis
- Service advisor
- Parts Management
- Service manager
- Billing customer
- Job estimates
- Selling R.V
- Colorado state notary
- Welding and fabrication
Owner
Colorado Custom Chrome
La Salle
02.2007 - 01.2010
- I started this company in early 2007 as a Semi truck custom shop
- After the economic down fall I was forced to close our doors
- During our time in business my duties were:
- Parts counterman
- Shipping and receiving
- Service writer
- Warehouse
- Inventory control
- Customer relations
- Outside sales
- Finding new suppliers
- Showroom restocking and set up
- Core preparation and return to vendor
- Warranty return and process
- Phone sales and customer assistants
- Mig, Tig and stick weld
- Auto repair and diagnosis
- Parts ordering and special orders
- Cash drawer count
- Close and open store
Parts Counterman
Rush Truck Centers
Greeley
11.2003 - 02.2007
- I worked for Rush and learned many things about Class 8 Trucks
- My duties included:
- Parts counterman
- Inventory control
- Core preparation and return to vendor
- Warranty return and process
- Phone room
- Warehouse
- Shipping and receiving
- Restocking showroom and display set up
- Technician parts counter
- Parts ordering and special orders
- Store closing
- Cash drawer count
- Fork lift operations
- Parts delivery
Service Technician
Ehrlich Motors
Greeley
07.1997 - 11.2003
- I started as a lube technician and worked my way up to a line technician and got many certifications
- Repair and diagnose cars and light trucks
- Mig weld
- Wheel balancer
- Front end alignment
- Look up parts
- Service writer (Mitsubishi)
- Pipe binder
- Fork lift operations
FAB Maintenance
Conagra Beef Plant
Greeley
01.1996 - 07.1997
- My duties included:
- FAB floor repair (Beef cutting floor)
- ALVY repair (Robot carousel)
- Saw rebuild and repair
- Conveyer belt repair
- Mig, Tig and stick weld
- Meat rail repair
- High pressure pump rebuild and repair
- Fork lift operations
Education
Diploma -
Greeley Central High School
Greeley, CO05.1993
Skills
- Renalds and Renalds
- Quickbooks point of sale
- Karmack
- Ecat
- Eportal
- OBD2 scan tools
- Welding
- Notary
- Diagram’s
- Wiring repair
- Pluming repair
- Computer operations
- Fork lift operations
- Lock out tag out
- Management
- Shop manual operation
- Hazardous material handling
- MSDS sheets
Certification
- Paccar Partsmaster
- Mitsubishi certifications
- Nissan certifications
- Caterpillar certifications
- Brake Inspector
- Emissions Inspector
- First aid
References
- Jessie Orcut, 720-600-9719
- David Stack, 208-841-1088
- Tobi Wallace, 970-308-4399
Additional Contact
Adam L Martin, 970-397-4960
Software System Skills
- Renalds and Renalds
- Quickbooks point of sale
- Karmack
- Ecat
- Eportal
- OBD2 scan tools
Timeline
Parts and Service Manager
Lazydays RV
08.2023 - 02.2025
Parts Manager
Bish’s RV
08.2020 - 08.2023
Customer Service Consultant
Caliber Collision
01.2020 - 04.2020
Owner
Luxury RV Repair
01.2015 - 06.2020
Parts Manager
The Great Outdoors
01.2013 - 12.2015
Parts Back Counter Shop Support
Cummins Rocky Mountain
04.2012 - 04.2013
Mobile RV Repair
Subcontracting
01.2010 - 04.2012
Owner
Colorado Custom Chrome
02.2007 - 01.2010
Parts Counterman
Rush Truck Centers
11.2003 - 02.2007
Service Technician
Ehrlich Motors
07.1997 - 11.2003
FAB Maintenance
Conagra Beef Plant
01.1996 - 07.1997
Diploma -
Greeley Central High School