Adam Giger
Littleton
Summary
Experienced professional with a background in the automotive industry and law enforcement seeking a position that leverages my skills. With over 10 years of expertise in automotive parts management, customer service, and inventory control, I am dedicated to delivering operational excellence and ensuring customer satisfaction. My law enforcement background has equipped me with strong skills in safety protocols, security procedures, and conflict resolution, enabling me to excel in leadership, accountability, and teamwork. In the past 3 years, I have independently managed delivery and order fulfillment, showcasing my exceptional organization and attention to detail to provide customers with the quality experience they expect.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver/Shopper
Various
02.2022 - Current
- Worked for various companies doing delivery and shopping of goods, groceries, food and packages
- Ensure accuracy, quality and safe delivery of ordered items
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Sheriff Deputy
Jefferson County Sheriff Department
01.2016 - 02.2022
- Graduated with Colorado POST certification in 6/2016 after an intense 22-week academy for both mental and physical training
- I directed and lead inmates as well as staff to keep all safe in multiple units from minor to maximum security
- Maintained high levels of officer safety by enforcing strict adherence to protocols during high-risk situations and incidents.
- Prepared, processed, and transmitted various reports.
- Conducted thorough investigations to solve complex cases, leading to successful convictions and victim restitution.
- Mentored new deputies throughout their probationary period, providing guidance on policy adherence and procedural execution.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
Assistant Manager
O’Reilly Auto Parts
03.2012 - 01.2016
- Responsible for employees and clients on the retail and commercial departments for auto parts search and delivery
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Parts Professional
O’Reilly Auto Parts/Checkers
02.2007 - 03.2012
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Developed strong rapport with clients through consistent professionalism, building trust that led to repeat business over time.
- Improved customer satisfaction by providing timely and accurate information regarding parts availability and pricing.
Parts Professional
Hanks Auto Body
01.2006 - 11.2006
- Collaborated closely with service technicians, ensuring they had the necessary parts to complete repairs in a timely manner.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
Lot Tech
Phil Long Ford
12.2005 - 01.2006
- Check in cars for service, wash cars and clean lot
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
AA - General Education, Criminal Justice
Red Rocks Community College
Denver, CO03.2011
POST Academy - Law Enforcement
Community College of Aurora
01.2011
General Education -
Metro State College
03.2008
Skills
- Interpersonal Communication
- Reliability and Commitment
- Safe Package Transportation
- Service Excellence
- Experience with Automotive Parts Management
- Prioritization and Time Management
- Strong Verbal Communication
- Strategic Problem Resolution
- Effective Conflict Management
- Detail-Oriented Approach
- Physical Strength
- Order Fulfillment
Accomplishments
- Department of Correction Accommodation Award
- Maintained consistent and on-time delivery record with 98% of all orders arriving on time or ahead of schedule.
Activities
I jumped into law enforcement because my passion is to make the world a better place. I love my community and look to educate and devote my time in the future to continue leading by example. I have a strong passion for the special needs community and have been highly involved with unified sports and special Olympics since I was 16 and believe everyone who wants to make a difference can and will.
Certification
Basic First Aid, Concussion Training, Colorado POST
Timeline
Delivery Driver/Shopper
Various
02.2022 - Current
Sheriff Deputy
Jefferson County Sheriff Department
01.2016 - 02.2022
Assistant Manager
O’Reilly Auto Parts
03.2012 - 01.2016
Parts Professional
O’Reilly Auto Parts/Checkers
02.2007 - 03.2012
Parts Professional
Hanks Auto Body
01.2006 - 11.2006
Lot Tech
Phil Long Ford
12.2005 - 01.2006
AA - General Education, Criminal Justice
Red Rocks Community College
POST Academy - Law Enforcement
Community College of Aurora
General Education -
Metro State College
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