Adam Burchill
Denver
Summary
Results Oriented Professional with a diverse background and experience in claims handling, relationship building, and effectiveness. History of setting and achieving goals. Highly collaborative and resilient.
Overview
15
15
years of professional experience
Work History
Special Investigator
Rental Claims Services
09.2022 - Current
- Investigated Potentially Fraudulent Claims
- Coordinated investigations with Tort
- Participated in the disbursement of new fraudulent trends with Regional Managers, Supervisors, and Adjusters
- Responded to all Tort inquiries within 1 business day
- Worked towards better communication between the SIU department and Tort offices
- Attended meeting with NICB and the larger SIU community to identify new fraudulent trends and develop stronger working relationships
- Familiar with Arizona, California and Nevada claim trends
- Assisted SIU with expansion into additional states including Texas and Illinois
- Currently Enrolled in AEI program, working towards FCLS designation
Liability Administrator
Rental Claims Services
01.2016 - 09.2022
- Conducted claims investigations, evaluations, and negotiations
- Handled both Policy and Self Insured Claims
- Completed Policy Training and familiar Disclaimer Process
- Assisted with the training of new hires
- Took inbound calls on the general phone lines and assisted callers with inquiries
- Worked with Regional Manager to secure a new translation service which resulted in better access to translators and less cost
Management Trainee
Enterprise
01.2015 - 01.2016
- Worked at 3 locations, including Denver International Airport and two home city locations
- Participated in Enterprise's Uber pilot program, in Denver
Agency Producer
State Farm
01.2009 - 01.2015
- Built relationships with businesses, housing communities, and more to increase referrals
- Trained new hires with Sales and Customer Service
- Participated in new hire interviews
- No longer producer licensed, but was able to obtain licenses for Health, Life, Property, Casualty, and Series 6
Education
Bachelor of Science - Business Administration
University of Colorado At Boulder
Boulder, CO08.2008
Skills
- Currently maintaining Adjuster Licenses in the following states: Arizona, Hawaii, Idaho, Minnesota, Montana, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Rhode Island
- Current member of the Corporate Claims DEI Committee
- History building relationships with Rental and RCS referrals
- Experience under three RCS Managers/Directors
Volunteer with Food Bank of the Rockies
Participate in both mobile pantries and warehouse efforts
Timeline
Special Investigator
Rental Claims Services
09.2022 - Current
Liability Administrator
Rental Claims Services
01.2016 - 09.2022
Management Trainee
Enterprise
01.2015 - 01.2016
Agency Producer
State Farm
01.2009 - 01.2015
Bachelor of Science - Business Administration
University of Colorado At Boulder
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