Adalynn Brnak
Durango
Summary
Motivated worker, with engaging personality and flexible approach. Very upbeat, friendly and enthusiastic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker eager to secure a job that offers professional challenges utilizing interpersonal skills, with excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Purgatory Ski Resort
11.2022 - Current
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server Trainer
Blue Pan Pizza
03.2019 - Current
- Monitored new server performance and offered continuous support throughout training period.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Utilized effective communication techniques to support server learning and comprehension.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Cashier/Customer Service Representative
MAD Greens
12.2017 - 03.2019
- Used POS system to enter orders, process payments and issue receipts.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Upsold additional products and services to customers, increasing revenue.
Education
No Degree - Business Administration And Management
University of Colorado Denver
Denver, CONo Degree - Business Administration And Management
Fort Lewis College
Durango, CO05.2025
High School Diploma -
Smoky Hill High School
Aurora, CO12.2019
Skills
- Effective Written and Verbal Communication
- Team Player
- Senior Leadership Support
- Customer Relationship Management
- Problem Resolution
- Collaborative Environments
- Project Management
- Good Judgment
- Issue and Complaint Resolution
- Time Management
- Train Employees
- Ability to work in high stress situations
Hobbies
- Volunteering for events like Denver Rescue Mission, and watching kids for a company who's parents are need of help. Demonstrating leadership, taking initiative, while motivating others.
- Yoga: I am able to become in tune with stress while maintaining a healthy work-life balance.
- My passion for skiing, video recording and taking pictures reflects my dedication and commitment for any task. Any task that is received important to me, is something I dedicate my time and effort too.
Timeline
Server
Purgatory Ski Resort
11.2022 - Current
Server Trainer
Blue Pan Pizza
03.2019 - Current
Cashier/Customer Service Representative
MAD Greens
12.2017 - 03.2019
No Degree - Business Administration And Management
University of Colorado Denver
No Degree - Business Administration And Management
Fort Lewis College
High School Diploma -
Smoky Hill High School
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