Abraham Rafael Lopez Herazo
PROFESSIONAL TECHNICIAN IN POLICE SERVICE
Florencia,Caquetá
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to work under pressure and adapt to new situations and challenges to improve the organizational brand.
Overview
14
14
years of professional experience
Work History
PROFESSIONAL TECHNICIAN IN POLICE SERVICE
POLICIA NACIONAL
FLORENCIA
12.2009 - Current
- Improved operations through consistent hard work and dedication
- Created plans and communicated deadlines to complete projects on time
- Demonstrated respect, friendliness and willingness to help wherever needed
- Saved $10% by implementing cost-saving initiatives that addressed long-standing problems
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Handled 30 calls per day to address customer inquiries and concerns
Restaurant Supervisor
RESTAURANTE BAR RÍO GOURMET
FLORENCIA, CAQUETÁ
01.2008 - 02.2009
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Managed over 50 customer calls per day'. Increased sales by 10%
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
- Identified and addressed customer complaints to promote satisfaction and loyalty
- Monitored, evaluated and audited food and beverage services to maintain high levels of patron satisfaction
- Boosted customer satisfaction and service delivery to strengthen customer loyalty
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs
Education
Técnico En Contabilidad Y Finanzas -
INSTITUCIÓN EDUCATIVA ANTONIO LENIS
SINCELEJO COLOMBIA12.2003
Skills
- Flexible and Adaptable
- Self-Motivated
- Team building
- Dependable and Responsible
- Attention to Detail
- Maintenance and Repair
Languages
Spanish
Native language
English
Elementary
A2
Timeline
PROFESSIONAL TECHNICIAN IN POLICE SERVICE
POLICIA NACIONAL
12.2009 - Current
Restaurant Supervisor
RESTAURANTE BAR RÍO GOURMET
01.2008 - 02.2009
Técnico En Contabilidad Y Finanzas -
INSTITUCIÓN EDUCATIVA ANTONIO LENIS
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