Abigail Russo
Boulder
Summary
Hard-working and reliable worker with experience at a fine dining establishment. Greets guests with a genuine smile, builds rapport, and promotes an enjoyable dining experience. Maintains a thorough knowledge of the menu to make recommendations and upsell. Known for being a team player.
Overview
6
6
years of professional experience
Work History
Learning Assistant: Lab Techniques in Neuroscience
University of Colorado, Boulder
Boulder
01.2025 - 05.2025
- Coordinated and led students through complex lab exercises, ensuring techniques were performed with appropriate attention to detail and safety precautions.
- Collaborated with lead faculty and other learning assistants in weekly meetings to prepare for lessons.
- Lectured to and answered questions from more than 50 students during exam review sessions.
- Provided students with individual, actionable feedback on assignments.
- Led group discussions to encourage meaningful dialogue among students about the course material.
Hostess
Napa Kitchen and Wine
Midlothian
06.2021 - 12.2023
- Collaborated with the serving staff to maintain a clean, organized dining environment by taking and delivering orders, bussing tables, and rearranging tables.
- Managed inventory, supplies, and daily transactions to support smooth restaurant operations.
- Provided excellent customer service by efficiently addressing guest needs, handling reservations, and resolving complaints.
- Utilized POS systems and reservation software to optimize service flow and monitor table turnover.
- Facilitated communication between front-of-house and kitchen staff, relaying important updates on menu availability, large parties, or service delays.
Shift Leader
Coldstone Creamy
Midlothian
06.2019 - 06.2021
- Supervised shifts when a manager was not present, ensuring that business was conducted as usual, and the store was closed properly.
- Trained new employees on proper food handling techniques and customer service standards.
- Tailored orders to address customer allergies and gluten concerns.
- Managed time effectively by delegating tasks during peak hours to minimize customer wait times.
- Conducted regular inventory audits to minimize waste and ensure product freshness.
Education
Some College (No Degree) - Psychology And Neuroscience
University of Colorado, Boulder
Boulder, COSkills
- Liquor, wine, and food service
- Food safety standards
- Table monitoring and turnover
- Daily specials promotion
- Active listening
- Team building
- Attention to detail
- Reliability
References
References available upon request.
Timeline
Learning Assistant: Lab Techniques in Neuroscience
University of Colorado, Boulder
01.2025 - 05.2025
Hostess
Napa Kitchen and Wine
06.2021 - 12.2023
Shift Leader
Coldstone Creamy
06.2019 - 06.2021
Some College (No Degree) - Psychology And Neuroscience
University of Colorado, Boulder
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