Abigail Hart
Colorado Springs
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Lifeguard
Columbine Knolls Recreation District
06.2020 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed a team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Cooperated fully with the manager to identify areas of concern and ascertain reliable methods for remediation.
- Performed pool tests, recorded results, and adjusted chemical levels to reach appropriate measurements.
Coffee Barista
University Of Colorado At Colorado Springs
05.2020 - 02.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea, and other non-alcoholic drinks according to company standards.
- Maintained regular and consistent attendance and punctuality.
- Prepared and stocked baked goods, sandwiches, wraps, and light snacks to complement beverage choices.
- Handled OLTP systems, payment processing, cash change, and issuing of receipts.
Lifeguard
Gallogy Recreation And Wellness Center
03.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored the safety of guests in and around the swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at the swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Arts - Human Services
University of Colorado At Colorado Springs
Colorado Springs, CO05.2023
Master of Arts - School Counseling
University of Colorado At Colorado Springs
Colorado Springs, CO05.2025
Skills
- Red Cross Lifeguard certified (2016-Current)
- Full Safety Compliance
- Emergency Awareness
- Lifeguard Procedures
Certification
- Red Cross- First Aid/CPR Certified (2023-2025)
- Red Cross- BLS Certified (2023-2025)
- Red Cross Lifeguard Certified (2023-2025)
- Red Cross Instructor Certified (2023-2025)
- American Heart BLS Certified (2023-2025)
Timeline
Lifeguard
Gallogy Recreation And Wellness Center
03.2023 - Current
Head Lifeguard
Columbine Knolls Recreation District
06.2020 - 09.2022
Coffee Barista
University Of Colorado At Colorado Springs
05.2020 - 02.2023
Bachelor of Arts - Human Services
University of Colorado At Colorado Springs
Master of Arts - School Counseling
University of Colorado At Colorado Springs
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