ABBY ZACH
Windsor
Summary
Highly motivated IT enthusiast with hands-on experience in troubleshooting, data management, and digital imaging technologies. Currently pursuing an A.A.S. in Computer Information Systems. Proficient in optimizing office workflows, ensuring smooth connectivity across devices, and utilizing strong computer skills to resolve technical issues. Experienced in managing patient interactions and supporting both front and back-office teams. Quick learner, adaptable, and eager to expand expertise in IT systems, database management, and web development.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
Layton Family Dental
07.2022 - Current
- In my role as a Patient Coordinator, I am responsible for managing all aspects of patient care, from coordinating appointments to assisting in dental procedures.
- I efficiently verify insurance benefits, submit pre-authorizations, and process insurance claims, ensuring a smooth patient experience
- Additionally, I collaborate with both front and back-office teams to streamline workflow and maintain high standards of care.
- My attention to detail and organizational skills enables me to handle a fast-paced environment while delivering exceptional customer service and supporting the needs of both patients and the providers.
Barista
Ziggi's
11.2021 - Current
- As a Barista at Ziggi's, I deliver high-quality customer service by greeting customers warmly, preparing beverages to order, and maintaining a clean and organized workspace.
- I thrive in a fast-paced environment, ensuring the line moves quickly while consistently meeting customer expectations.
- My role requires strong teamwork and effective communication with colleagues to ensure smooth operations during busy hours.
Front of house trainer
Freddy's Frozen Custard
10.2019 - 06.2021
- I was responsible for onboarding and training all new hires.
- I played an integral role in managing customer orders, running the drive-thru, and maintaining high levels of service under pressure.
- Improved team efficiency with well-structured training sessions in customer service skills, product knowledge, and company policies.
- By having strong communication and teamwork, I helped new team members adapt quickly and effectively.
Education
Computer information Systems A.A.S Degree -
Aims Community College
Greeley, CO05-2026
Dental Assisting Certificate -
Front Range Community College
12.2023
High school Diploma -
Windsor High School
12.2020
Skills
- Attention to detail
- Creativity
- Problem-Solving
- Organization
- Time Management
- Resourceful
- Communication
- Adaptability
- Computer proficiency
- Teamwork
- Time-Management
- Critical thinking
- Documentation
Web Development
- Working knowledge of HTML, with an understanding of web page structure and formatting.
- Actively building foundational skills in web design and development through coursework.
Database Managment
- Introductory experience with MySQL, including a solid understanding of basic queries and database operations.
- Skilled in designing well-structured, efficient schemas.
- Experience creating databases.
Programming Languages
- Foundational knowledge of Python and Java, with a solid understanding of core programming concepts and syntax.
- Actively building skills in coding, problem-solving, and algorithm development through coursework.
Timeline
Patient Coordinator
Layton Family Dental
07.2022 - Current
Barista
Ziggi's
11.2021 - Current
Front of house trainer
Freddy's Frozen Custard
10.2019 - 06.2021
High school Diploma -
Windsor High School
Computer information Systems A.A.S Degree -
Aims Community College
Dental Assisting Certificate -
Front Range Community College
Similar Profiles
Heather CookHeather Cook
Dental Assitant at Layton DentalDental Assitant at Layton Dental
Sydney LowerySydney Lowery
Pharmacy Technician at Layton Family PharmacyPharmacy Technician at Layton Family Pharmacy
Kelsey McPhailKelsey McPhail
Registered Dental Hygienist at Carroll Family Dental/Sedalia DentalRegistered Dental Hygienist at Carroll Family Dental/Sedalia Dental