Annette Vargas
Aurora
Summary
Results-driven Enrollment Specialist known for maintaining high productivity and efficiently completing tasks. Specialized in navigating complex enrollment systems, developing effective communication strategies, and implementing process improvements to enhance workflow. Excel in problem-solving, time management, and adaptability, ensuring smooth enrollment processes and positive outcomes for all parties involved.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Enrollment Specialist
Stride Community Health Center
Aurora
06.2024 - Current
- Researches and verifies patient eligibility for different programs
- Maintain knowledge and expertise in program eligibility, enrollment, and program specifications of Medicaid, Child Health Plan +, RWG, SDP, STRIDE Discount and Connect for Health Colorado
- Provides excellent customer service to patients and employees.
- Provided support during outreach events to promote health center services.
- Monitored changes in policies affecting patient enrollment and services offered.
Kitchen Director
Chick-fil-A
Aurora
05.2022 - 04.2024
- Managed kitchen operations to ensure food quality and safety standards.
- Trained staff on food preparation techniques and service protocols.
- Oversaw inventory management to maintain stock levels and minimize waste.
- Implemented cleaning procedures to comply with health regulations.
- Developed training materials for new kitchen employees and ongoing staff development.
- Resolved customer complaints quickly and efficiently while maintaining a professional demeanor at all times.
Shift Leader
Chick-fil-A
Aurora
05.2021 - 01.2022
- Supervised team members to ensure efficient service during peak hours.
- Trained new employees on customer service standards and operational procedures.
- Coordinated shift schedules to optimize staff coverage and maintain service quality.
- ensuring guest and team satisfaction,
- upholding food safety and cleanliness standards, and performing various operational tasks like opening/closing the store, cash handling, and delegating tasks to keep the shift running smoothly.
- Resolved customer complaints promptly to enhance overall dining experience.
Education
Hospitality Certification - Hospitality
Cherry Creek Innovation Campus
08.2020 - 08.2021
Overland HighSchool
Aurora, COSkills
- Customer service
- Team leadership
- Staff training
- Effective communication
- Enrollment verification
- Strong organization
Languages
Spanish
Professional
Timeline
Enrollment Specialist
Stride Community Health Center
06.2024 - Current
Kitchen Director
Chick-fil-A
05.2022 - 04.2024
Shift Leader
Chick-fil-A
05.2021 - 01.2022
Hospitality Certification - Hospitality
Cherry Creek Innovation Campus
08.2020 - 08.2021
Overland HighSchool