Abby Kendall
PLANTSVILLE
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJX Companies
11.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in locating products, enhancing overall shopping experience and satisfaction.
- Participated in team collaboration to ensure efficient store operations and excellent service delivery.
- Maintained organized product displays, facilitating easy access and improving visual merchandising.
- Resolved customer complaints with professionalism, maintaining store reputation and customer loyalty.
- Monitored store cleanliness and organization, contributing to a welcoming shopping atmosphere.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Ride Operator
Lake Compounce
06.2023 - Current
- Monitored ride operations to ensure adherence to safety protocols and passenger comfort standards.
- Conducted routine checks on ride equipment to identify maintenance needs and ensure operational efficiency.
- Responded promptly to emergency situations, following established procedures to guarantee guest safety.
- Coordinated queue management to enhance guest flow and minimize wait times during peak hours.
- Assisted in maintaining cleanliness of ride areas, contributing to a pleasant experience for all guests.
- Engaged with guests to provide information and assistance, enhancing overall customer satisfaction.
- Collaborated with fellow operators to execute seamless ride transitions and maintain operational flow.
Coach
Farmington Valley Gymnastics
09.2023 - 12.2023
- Designed individualized training plans to enhance athletes' skills and performance.
- Facilitated regular feedback sessions to promote athlete development and self-improvement.
- Organized team-building activities to strengthen camaraderie and trust among athletes.
- Implemented strategic practice schedules to maximize training efficiency and effectiveness.
- Guided athletes in setting realistic goals to encourage sustained motivation and achievement.
- Collaborated with parents to share updates on athlete progress and program initiatives.
- Resolved conflicts among team members through constructive dialogue.
Education
High School Diploma -
Southington High School
Southington CT06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Meeting deadlines
Timeline
Sales Associate
TJX Companies
11.2025 - Current
Coach
Farmington Valley Gymnastics
09.2023 - 12.2023
Ride Operator
Lake Compounce
06.2023 - Current
High School Diploma -
Southington High School