Abby Cox
Denver
Summary
Results-driven Sales Professional with a proven record of surpassing sales goals and fostering strong relationships with clients and partners. Skilled in lead management, objection handling, and tailored solution creation. Consistently recognized for exceptional service and revenue growth, with a focus on developing new business opportunities while maintaining professionalism and integrity.
Overview
6
6
years of professional experience
Work History
Leasing Professional
Greystar Property Management
2025.04 - Current
- Consistently recognized as a top leasing professional across Greystar communities by achieving high leasing performance and conversion rates.
- Built strong relationships with prospective and current residents through consultative communication and exceptional customer service.
- Conducted property tours, identified customer needs, and provided tailored housing solutions to drive lease conversions.
- Managed prospect follow-ups, addressed objections, and guided customers through the leasing process.
- Collaborated with on-site teams to maintain occupancy goals and deliver a seamless resident experience.
- Managed lease agreements, renewals, and resident communications to support retention and operational success.
- Utilized Yardi, OneSite, Microsoft Office, and Canva to manage leads, marketing efforts, and leasing operations.
Team member/ Membership Sales
Tidal Wave Auto Spa
2023.10 - 2024.07
- Initiated customer interactions to clarify offerings and address inquiries effectively.
- Initial customer interaction to make sure the customer understood the offerings we have and helped answer any questions the customer may have.
- Contributed to team success by completing jobs quickly and accurately.
- Mastered required tasks swiftly to enhance overall performance.
- Supported team success by delivering tasks efficiently and accurately.
- Maintained cleanliness of work area, adhering to safety and operational standards.
- Operated high-pressure wash equipment to ensure thorough vehicle cleaning.
Team Member/ Sales
Sam’s Xpress Car Wash
2023.01 - 2023.08
- Engaged customers to clarify offerings and address any questions.
- Achieved promotion to sales team within two months of employment by demonstrating strong sales skills.
- Initial customer interaction to make sure the customer understood the offerings we have and helped answer any questions the customer may have.
- Supported team success by completing tasks efficiently and accurately.
Team Member
Chick-fil-A
2020.07 - 2021.07
- Cultivated cooperative relationships with coworkers and managers to foster a supportive work environment.
- Adapted to various stations to ensure adequate coverage and achieve production goals.
- Maintained clean, organized, and safe work areas to enhance team efficiency and safety.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Education
High School Diploma -
Reagan High School
Pfafftown, NCBachelor of Science - Communication, Interpersonal Communication
East Carolina University
Greenville, NC2024-12
Skills
- Problem solving - Ability to analyze challenges, identify solutions, and take initiative to resolve issues efficiently while maintaining strong attention to detail
- Effective communication- Share my thoughts and opinions with others in a respectful manner
- Continuous improvement- Always push myself to be better in everything I do because there is always room for improvement
- Customer Focus – Dedicated to understanding customer needs, providing solutions, and creating positive experiences that drive satisfaction and loyalty
- Goal-Oriented – Motivated by achieving objectives, exceeding expectations, and consistently working toward measurable results
Languages
Spanish
Limited Working
Timeline
Leasing Professional
Greystar Property Management
2025.04 - Current
Team member/ Membership Sales
Tidal Wave Auto Spa
2023.10 - 2024.07
Team Member/ Sales
Sam’s Xpress Car Wash
2023.01 - 2023.08
Team Member
Chick-fil-A
2020.07 - 2021.07
Bachelor of Science - Communication, Interpersonal Communication
East Carolina University
High School Diploma -
Reagan High School