Diligent problem-solver with resourceful approach to challenges and organized style. Leverages consumer electronics expertise to manage job functions. Excellent communicator with focus on results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Technician
Batteries Plus
04.2023 - 10.2023
Handled or oversaw all repairs in store.
Managed inventory and safeguarded customer devices that were left in the store's care.
Used Guides to correctly and quickly repair customer devices
Preformed customer service tasks, such as ringing customers up, making tickets, explaining problems
and repairs in simple, easy to understand ways.
handled management tasks, such as the daily
paperwork, handling deeper customer issues, bank runs and back office money handling
Postal Cargo Handler
UPS
02.2022 - 03.2023
Unloaded trucks and sorted cargo between normal size and weight and oversize or over weight boxes
Loaded aircraft cargo containers, managing load balancing to make sure the load is even.
Re-sorted any miss-sorted packages to proper location
Coordinated with hazmat specialists for dry ice and chemical spills
Quality Assurance
One Farms
03.2021 - 12.2021
Trimmed cannabis plants and buds
Cleaned and maintained tools, trim, and grow rooms
Set up plants to dry for trimming
Stocked trim room of any disposable or needed items
Kept track of trim amounts for wholesale documents
Quality Assurance
Green Dragon
01.2020 - 01.2021
Preformed Dry and wet trim on cannabis plants and buds
Used lab equipment in the processing of cannabis extract
Packaged and priced joints, blunts, flower, vape tanks and extracts
Picked, and readied plants for dry or wet trim process
Prepared items for shipping to other Green Dragon locations
Education
GED -
Tulsa Job Corps Center
Tulsa, OK
Skills
Support Documentation Composition
Remote Support Management
Testing and Repair
Attention to detail
Fast learner
Time management
Multitasking
Team Building/Collaboration
Certification
Wise Level 1 & 2 Certification
Job Corps: Business Office Technology
Job Corps: Security
M.E.D Badge
Timeline
Lead Technician
Batteries Plus
04.2023 - 10.2023
Postal Cargo Handler
UPS
02.2022 - 03.2023
Quality Assurance
One Farms
03.2021 - 12.2021
Quality Assurance
Green Dragon
01.2020 - 01.2021
GED -
Tulsa Job Corps Center
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