Aaliyah WILBORN
Denver
Summary
Dynamic and results-oriented professional with extensive experience at Avalon Institute, adept in classroom instruction and skincare treatments. Excelled in client consultation and team collaboration, enhancing customer satisfaction and team efficiency. Skilled in Microsoft Office and known for exceptional problem-solving abilities, I consistently deliver high-quality service and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Instructor
Avalon Institute
Aurora
11.2023 - Current
- Planned in-class activities, discussions and lectures to increase student comprehension and participation.
- Demonstrated techniques for care on both mannequins and live people.
- Supervised advanced student work from both independent and group projects.
Esthetician
Grotto wax
Denver
03.2023 - 11.2025
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Instructed clients on how to apply make-up to achieve desired look.
- Supported profitability by upselling products and services and processing sales.
- Provided excellent customer service and skincare treatments to clients.
Esthetician
Freckle professional skincare
Poulsbo
10.2021 - 03.2023
- Developed new styles and techniques.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Resolved customer complaints professionally and efficiently.
- Provided skin care consultations and treatments to clients, such as facials, chemical peels, waxing, microdermabrasion, and body wraps.
- Performed administrative duties including scheduling appointments, maintaining client records, ordering supplies and equipment, processing payments and responding to customer inquiries.
Education
Certificate - ESTHETICS
AVALON INSTITUTE
Aurora, CO08-2020
Associate of Arts - Business
Front Range Community College
Westminster, COSkills
- Customer service
- Appointment scheduling
- Team collaboration
- Skincare treatments
- Client consultation
- Classroom instruction
- Team supervision
- Time management
- Excellent team player
- Product knowledge
- Complaint resolution
- Problem solving
- Adaptability
- Verbal and written communication
- Microsoft office expertise
Certification
- Chemical Peel
- Microdermabrasion
- Licensed Esthetician
References
References available upon request.
Timeline
Instructor
Avalon Institute
11.2023 - Current
Esthetician
Grotto wax
03.2023 - 11.2025
Esthetician
Freckle professional skincare
10.2021 - 03.2023
Certificate - ESTHETICS
AVALON INSTITUTE
Associate of Arts - Business
Front Range Community College
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