ARON HABTEYONAS
Aurora
Summary
Business Administration Degree with concentration in Management- providing foundational business knowledge and leadership capabilities. 9+ years customer service experience- honing communication skills, conflict resolution, and commitment to satisfaction. Fluency in English and Tigrinya- enabling effective communication with diverse customers and staff. Proficiency in Microsoft Office Suite, MS Access, MS Excel; Adobe Premiere- technical aptitude to master new systems and software critical for management roles. Social media expertise across leading platforms- understanding latest trends and tools for marketing and customer engagement. Presentation development skills using PowerPoints and other visual tools- ability to deliver impactful and persuasive presentations to influence key stakeholders. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Shell
09.2016 - Current
- Demonstrated exceptional cash handling skills while maintaining accurate register balances
- Efficiently managed inventory data, ensuring accurate tracking and restocking
- Streamlined workflow processes, effectively prioritizing tasks and consistently meeting deadlines to maintain high-quality standards
- Facilitated open communication within the team to enhance understanding and goal achievement
- Leveraged strong organizational skills to optimize workflow efficiency while maintaining quality standards.
Sales Associate
Eleven
05.2014 - 12.2015
- Oversaw cash drawers of up to $500 with meticulous attention to detail and accuracy
- Ensured store organization and cleanliness to provide customers with a top-notch shopping experience
- Demonstrated exceptional product knowledge, assisting customers in finding the right solutions for their needs
- Skillfully managed customer complaints with empathy and professionalism, resolving issues to customer satisfaction
- Proactively responded to customer inquiries, showcasing strong interpersonal and communication skills
Education
Associate of Arts - Business
Communities College of Aurora
Aurora, COBachelor of Science - Business Administration, Business Management
University of Colorado Denver, Business School
Denver, CO12.2020
Skills
- Communication
- Time management
- Product knowledge
- Order Processing
- Interpersonal skills
- Multitasking
- Persuasion
- Resilient
Languages
Professions in Tigrinya and English, facilitating effective communication with diverse groups.
Timeline
Sales Associate
Shell
09.2016 - Current
Sales Associate
Eleven
05.2014 - 12.2015
Associate of Arts - Business
Communities College of Aurora
Bachelor of Science - Business Administration, Business Management
University of Colorado Denver, Business School
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