Andres Ospina

• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Cross-trained existing employees to maximize team agility and performance.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Actively listen to customers' requests, confirming full understanding before addressing concerns.
• Resolved problems, improved operations, and provided exceptional service.
• Used Microsoft Word and other software tools to create documents and other communications.
• Generate more than 40 calls per day per client
• Managed on-site evaluations, internal audits, and customer surveys
• Identified issues, analyzed information and provide solutions to problems

• Monitored supply chain and managed logistics functions for company.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

I learned to sell intangible products, such as life insurance, car insurance, I did not last long in this position because my vacation has always been logistics,

• Improved operations through consistent hard work and dedication.
• Worked flexible hours; night, weekend, and holiday shifts.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

verified the merchandise and counted the number of products in the packing lists, works together with Dian officials who asked me to review the merchandise and documents, optimized delivery processes together with my workgroup, took photos to give, packed merchandise in containers, I learned to know the measurement in cubic meters,I worked for a year in this position until I got a better job opportunity