Bailey Mittoo
LITTLETON
Summary
A reliable, enthusiastic individual with three years in the customer service industry and extensive volunteer experience working with children of various ages and abilities. Bailey is patient, kind, and attentive to the needs of children, and is dedicated to creating a safe, welcoming, and educational environment for children. Bailey is a very talented problem-solver and is well-organized and dependable. Bailey is successful with managing multiple priorities while keeping a positive attitude and has a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Employee
Crumbl Cookies
10.2024 - Current
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including mixers.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment
Camp Counselor
IdRaHaJe
05.2024 - 08.2024
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Paraprofessional
Addenbrooke Classical Academy
08.2023 - 05.2024
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Shift Lead
Cold Stone
03.2023 - 04.2023
- Delegates daily tasks and responsibilities.
- Resolve customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Observing safety procedures, policies, and regulations maintains a safe working environment.
- Inventories and organizes materials daily to identify and resolve discrepancies.
- Completes cash and credit card transactions accurately using POS software.
- Manages shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
Crew Member
Chipotle Grill
10.2021 - 10.2022
- Worked well with teammates and accepted coaching from the management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Arts - Social Work
Bethel University
St. Paul, MN05-2028
High School Diploma -
Chatfield High School
Littleton, CO05.2023
Skills
- Creative and motivational
- Games and Manipulatives
- Strong organization skills
- Strong Work Ethic and Dependable
- Workplace safety
- Calm and Patient Demeanor
- Conflict resolution
- Collaborative and Team-Oriented
- Guest service
- Encouraging Participation and Inclusivity
- Flexibility and adaptability
- Indoor and Outdoor maintenance
Volunteer Work
Royal Family Kids
- Created a warm and welcoming environment for children within the foster care system.
- Motivated and actively engaged children in activities
- Maintained and encouraged a safe environment in order to protect the children and volunteers
Waterstone Kids and VBS
- Maintained a safe and joyful environment for children
- Lead kids in worship and games
References
Jeffrey Schifano: Coldstone Creamery
- triplejmanagement@gmail.com
Sara Poulsen: Addenbrooke Classical Academy
-sarapoulsenabc@gmail.com
- 847-207-5594
Bethany Van Mill: Royal Family Kids
- bvanmill@sbcglobal.net
- 720-468-9861
Sarah Lloyd: Waterstone Community Church
- sarahl@waterstonechurch.org
- 720-231-3741
Timeline
Employee
Crumbl Cookies
10.2024 - Current
Camp Counselor
IdRaHaJe
05.2024 - 08.2024
Paraprofessional
Addenbrooke Classical Academy
08.2023 - 05.2024
Shift Lead
Cold Stone
03.2023 - 04.2023
Crew Member
Chipotle Grill
10.2021 - 10.2022
Bachelor of Arts - Social Work
Bethel University
High School Diploma -
Chatfield High School
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