Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Esther Birungi

Aurora

Summary

Dynamic and results-oriented professional with a proven track record at Denver Zoo and other organizations. Excelled in customer engagement and Microsoft Excel, enhancing brand awareness and operational efficiency. Demonstrated strong work ethic and relationship building, achieving significant improvements in customer satisfaction and team collaboration.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1
1
year of professional experience

Work History

Games Operator

HB Leisure
04.2024 - Current

As a games operator, l worked alongside HB Leisure which was the company in charge of the games. My duty was to showcase the different games around to customers, whereby they would play, have fun and win prizes. l would show them the way to play it and explain the rules it had. To that, l also would have fun doing it because it would release the inner child l would have within myself and create memories. l know that this is not an important job, but l did learn a lot from it and was able to maintain new skills and l also experienced personal growth as l tackled my child self.

volunter

School
11.2024 - 11.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Helped with decoration and support
  • Helped organize and distribute a toy drive to different kids that attended the program

Team Member

Denver Zoo
10.2023 - 01.2024
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Monitored and verified merchandise for proper prices and labels.
  • Worked different stations to provide optimal coverage and meet prodcution goals

Education

High School Diploma -

Manual High School
1700 E 28th Ave, Denver Colorado
05-2025

Skills

  • Brand awareness
  • Customer engagement
  • Sales and upselling
  • Strong work ethic
  • Professionalism
  • Relationship building
  • Customer assistance
  • Microsoft Excel
  • Goal setting
  • Cash handling
  • Collaboration and teamwork

Languages

Swahili
Native or Bilingual

Interests

  • Exploring new things
  • Traveling
  • Medical Research
  • Healthcare Law
  • Business
  • Community Engagement

Timeline

volunter

School
11.2024 - 11.2024

Games Operator

HB Leisure
04.2024 - Current

Team Member

Denver Zoo
10.2023 - 01.2024

High School Diploma -

Manual High School
Esther Birungi