Oscar Chavez

• Work with comprehensive payroll systems and tasked to manage complex payroll process and responsible for accurate and timely input of monthly, bi-weekly, and off-cycle payments for division consisting of 206 employees
• Maintaining employee profile in human capital management system (HCM)
• Used communication to effectively educate, inform and connect with staff from HR support level
• Collaborated cross-functionally between departments to establish strong working relationships to understand business operations, and establish partnerships
• Skilled time management skills to ensure project deliverables deadlines are met
• Recruitment experience in resume review, interviews, providing clear feedback and work with manager complete hire/ internal transfer
• Partook in onboarding process by serving as backup for orientation, completing background checks and I/9 requirements
• Address employee terminations / resignations by completing off boarding procedures, processing leave payouts, terminating employee in HR database, and completing employee final checkout lists
• Maintained and updated personnel records to ensure compliance with university guidelines
• As delegate, served as point of contact and handled expense reimbursement requests
• Educated/Trained administrative staff on updates to policies and procedures
• Provide support to Pulmonary grants research team by regularly sending out mass communications to division research PI’s (principle investigators) regarding time-sensitive information and ensuring updates per Office of Grants and Commission requirements (OGC).

• Recruitment initiatives for organization with approximately 380 remote staff nationwide while partnering with leaders to secure most qualified candidates
• Resume review, candidate pre-screening, disposition candidates, and working alongside leadership to coordinate second and final interviews
• Oversaw, mentored, and guided committee of five, responsible for planning and coordinating socially responsible initiatives
• Job duties include scheduling meetings, collaborating, brainstorming, establishing project goals/timelines, and obtaining leadership buy-in
• Experience with running reports to pull data from ADP Workforce Now (HRIS) to complete specific work tasks
• Took on company's National leave administration process for remote workforce to ensure compliance with all state and local laws
• Identifying geographic location of remote employees and understand respective state and local laws
• Assisted Finance in identifying mid-year minimum wage changes from national level to ensure compliance with all state and local laws
• Created reference tools for HR department on topics such as FML laws for federal, state and local levels where employees reside
• Created reference tool for COVID-19 state and local laws
• Secured partnership with third party company that gave organization access to richer offerings to employee discounts and coordinated implementation of program offerings with technology team

Attended two Fred Pryor courses, an IMMA Summit, and two ADP Workforce Now human resource seminars.

• Partnered with Sales and Membership departments to ensure clarity on client group plan benefit package design specifications
• System benefit configuration for small and large employer groups and benefit design, testing, validation and implementation
• Utilized data reporting to identify pay discrepancies by evaluating trends and patterns
• Involved with policy development and implementation to improve workflow standardization and consistency workflow
• Improved employee development opportunities through coaching, mentorship, workload distribution, tracking, and process management
• Achieved top 10% in performance by delivering high-quality scores, and productivity and maintaining consistent performance reviews
• Hand-picked to serve as department ambassador that walked teams and leaders through work process overviews
• Saved over $100K by establishing workflow process that resolved system limitations to ensure accurate pay for specific services
• Nominated to attend Epic Certification training made available only to high performers which resulted in two certifications
• Pioneered initiatives that improved quality and team productivity by presenting process improvement ideas to internal committees that resulted in additional support tools benefiting entire department.

• UB92 and HCFA medical claim data entry and using business analysis best practices to identify payment inaccuracies
• Reduced outstanding claims 20% by identifying, system edits, and correcting data issues within claims
• Led training and mentoring initiatives for new hires on work processes and workflow
• Enhanced billing standards by connecting with 100% of provider network regarding proposed changes, relaying changes to appropriate personnel, acquiring customer buy-in, and coaching clients through transition
• Turned around poor provider relationships by resolving issues and addressing complex challenges to provider's satisfaction and regaining trust in company
• Coordinated group team-building activities to increase team engagement and morale.